Sybase Tops Infoworld List In Customer Support

Sybase, Inc. announced that its online technical support newsgroups have been named winner of the "Best Customer Support" award as part of InfoWorld magazine's Best Product of the Year special issue. The Sybase newsgroups, offer support from Sybase employees as well as "Team Sybase" members, a group of technical Sybase customers who dedicate free time to answering customer questions on Sybase's Internet newsgroups. The Sybase award marks the first time the Best Technical Support award has gone to an Internet support offering. Sybase's online newsgroups, available to the public, were selected by InfoWorld readers and recognized for offering quick response and clear answers. The primary newsgroup related to SQL Anywhere Studio was highlighted for exceptional technical support.

"The newsgroups provide an excellent forum for users to seek and obtain technical support, share ideas, and communicate with other users and Sybase support employees," said Jim Battey, InfoWorld senior associate editor, "I was very impressed with the quality of the discussions and the variety of messages."

For more information, visit http://www.sybase.com.