Telemate.Net Introduces eSpective

Telemate.Net Software Inc, a provider of Internet usage management and eBusiness intelligence solutions for the Internet, intranet and voice networks, announced the release of eSpective, a powerful eBusiness intelligence solution. According to a November 1999 study conducted by Forrester Research titled Measuring Web Success, "firms need Web Intelligence, not log analysis" in order to measure their eBusiness success. Forrester describes this Web Intelligence as a "visitor-centric measurement model" that "ties significant on-line events to unique visitors."

eSpective was designed to provide this visitor-centric view. "Introducing eSpective is an important step in our long-term business strategy," said Rich Mauro, president and CEO of Telemate.Net Software Inc "We continue to leverage our core competency developed over more than a decade that has enabled us to offer powerful Internet usage intelligence and Internet security intelligence solutions. Now, with eSpective, we bring our expertise to eBusiness intelligence with a unique solution. "eSpective provides detailed Website visitor information with its Visitor Management Console, which can be classified and correlated with activity analysis. We are particularly excited about introducing our Multi Touch Point View capability, correlating activity between the Web and the phone. We will be adding e-mail activity to the Multi Touch Point View mix later this year."

eSpective has an embedded MS SQL Server 7.0 database, which alleviates the need for customers to integrate this application with separate databases. Also included is the Seagate Crystal Reports 7.0 reporting engine, which provides standard, browser-based delivery of reports to authorized recipients. eSpective provides eBusiness intelligence by collecting activity data from Web servers and other customer touch points and translating the data into summary and detailed eMarketing, Web performance and management analysis reports.

"We believe eSpective is the first product that brings high-end functionality in an eBusiness Intelligence application for mainstream businesses," said Vijay Balakrishnan, senior vice president - Marketing of Telemate.Net Software. "Before eSpective, this kind of functionality and Web intelligence gathering required a large-dollar investment or businesses had to compromise with a low-end log analyzer that only provided basic trend information."

Customized high-end network usage solutions often require expensive hardware and intricate, time-consuming data storage and warehousing, which can put such solutions out of reach for most companies. eSpective's embedded, preconfigured MS-SQL Server database and open architecture dramatically reduces implementation cost & effort - putting powerful, scalable eBusiness intelligence within reach of most companies.

eSpective offers these key features:

• A powerful and flexible visitor-management tool
• Visitor Management Console--which gives businesses the ability to identify, classify and analyze Website visitors.
• Unique capabilities to group visitors according to standard, user defined classifications. For example, businesses can study whether visitors from a particular source, such as a major customer or supplier, use their site in a particular way.
• Detailed click-by-click activity analysis that can be correlated with individual visitors or groups.
• A WHOIS database that can search and assign usable value to otherwise unusable information such as an IP address and fill in gaps for identifying visitor attributes such as company name and geographic data.
• An industry first Multi Touch Point View capability to report on correlated activity between the Web and telephone.

Priced from $9,995 for one Web server and $4,995 for each additional server, eSpective is available to customers and partners on April 4, 2000. eSpective is part of the Network Perspective family of products providing network intelligence for the Internet economy. In addition, NetSpective Internet Usage Management brings an equally powerful perspective to managing enterprise Internet access. Visit www.telemate.net.

About Telemate.Net Software Inc

Telemate.Net Software Inc www.telemate.net/mm/pr/espective/0400 provides Internet usage management and eBusiness intelligence solutions for the Internet, intranet and voice networks. By extracting relevant information from a growing array of network sources, including Web servers, proxy servers and firewalls, Telemate.Net's reporting solutions deliver critical insight for the management of network use, cost, security and electronic commerce. For enterprises integrating their operations with the Internet, the concise, timely network intelligence provided by Telemate.Net can be a critical factor to their success. Telemate.Net Software Solutions are available worldwide through direct sales, global distribution channels and partner programs. Telemate.Net customers include: Arthur Andersen, Coca-Cola Bottling, DaytonHudson, Georgia-Pacific, International Paper, Parke-Davis Pharmaceutical Research, Sears Roebuck, and the U.S. Army.

Contact Telemate.Net Software at 770-936-3700 or www.telemate.net/mm/pr/family/0400.