SatoTravel Improves Customer Services with InfoInsight

SatoTravel has unveiled its new online analytics tool, InfoInsight, which will provide the company and its customers with a state-of-the-art business intelligence application that extracts valuable insight from travel management data.

InfoInsight developed jointly by SatoTravel and MicroStrategy Incorporated uses MicroStrategy's Intelligent E-Business Platform to tap into SatoTravel's customer-centric data warehouse. The new tool provides business users and travel managers with powerful analysis and reporting capabilities that will help them make better travel-related decisions.

SatoTravel's InfoInsight management reports pull up accurate and timely data using SatoStar, SatoTravel's industry-leading back-office travel reporting system. Business users can navigate easily through InfoInsight's intuitive interface for online reporting and analysis, and advanced drilling features provide users with the ability to view travel-related expenditures, from a high level enterprise wide overview to travel information specific to airline, hotel vendor, cost center, or fare class.

"SatoTravel's data warehouse and InfoInsight put a wealth of information at our clients' fingertips, yielding detailed knowledge of travel management spends and activity," says SatoTravel Chief Executive Officer Lawrence Hough. "Considering the detailed needs of the firms we serve, it was an imperative for SatoTravel to develop a sophisticated travel management solution. We have committed significant human and capital resources to this effort, at a level unprecedented in the travel industry, and are very pleased to be able to offer this type of advanced technology to our customers."

InfoInsight gives travel managers tremendous power to view and manipulate data online and fully analyze their organization's travel behavior, targeting areas for enhancement, streamlined spending, and improved overall travel related decisions. Because the data is stored over time, historical analyses reveal trends and insights that otherwise would remain buried.

"For more than a decade, industry leading companies like SatoTravel have selected MicroStrategy's platform to anchor successful e-business applications that provide end users with information to make better business decisions," said Michael J. Saylor, president and CEO of MicroStrategy Incorporated. "We are proud to play a part in helping SatoTravel achieve its e-business goals."

About SatoTravel

SatoTravel, headquartered in Arlington, Va., combines almost 50 years of experience and leading travel related technology to provide high-quality, lowcost travel management services. In addition to airline tickets, the company provides hotel and car rental reservations, data collection, meeting and convention planning, and leisure travel services. SatoTravel operates three state-of-the-art call centers -- in Sterling, Va., San Antonio, Tx., and near Seattle, Wash. Travel services are provided through more than 1,000 staffed and automated locations in all 50 states, various U.S. possessions, and 18 foreign countries. Privately owned since 1999, SatoTravel presently has approximately 2,000 employees. For more information, please visit SatoTravel's Web site: www.satotravel.com.

About MicroStrategy Incorporated

MicroStrategy is a leading worldwide provider of Intelligent E-Business software and related services. MicroStrategy's technology platform is creating a new generation of one-to-one e-business solutions that enable global 2000 organizations to build personal relationships with their partners, supply chains, and customers. MicroStrategy delivers these solutions via web, wireless, and voice. In addition to its industry leading technology, MicroStrategy also offers a comprehensive set of consulting, training and support services for its customers and partners.

MicroStrategy has approximately 1,000 customers across such diverse industries as retail, finance, telecommunications, dot-com, insurance, healthcare, pharmaceuticals and consumer packaged goods. MicroStrategy also has entered into relationships with more than 225 systems integrators, application development and platform partners. For more information, please visit MicroStrategy's Web site: www.microstrategy.com.

Contact SatoTravel, Lauri Reishus, 703-358-1616, lreishus@hq.satotravel.com