MICHIGAN MILLERS MUTUAL INS SELECTS CA'S UNICENTER TNGComputer Associates International Inc (CA) announced that Michigan Millers Mutual Insurance Co (Michigan Millers) has selected CA's Unicenter TNG, Insurance Knowledge Analyzer and DecisionBase solutions to manage its information technology enterprise. Michigan Millers can now effectively leverage business-critical data and ensure the successful migration from its legacy-based environment to a new automated insurance eBusiness platform. CA Services is playing an integral role in the implementation and ongoing development of the customized solutions. Michigan Millers provides property and casualty insurance products to the general business marketplace through regional independent agency systems as well as specialized insurance products and services for agribusiness. The company selected CA products and services to enable its business users to more effectively leverage desktop data residing on its corporate network, and enhance the value of its overall data warehouse environment. CA's Knowledge Analyzer, a Windows-based insurance decision support system and integrated data model, allows Michigan Millers to fully manage and analyze critical business data by serving as a robust interface and transition vehicle to the company's newly purchased Mynd insurance enterprise solution. Through a wide range of comprehensive management reporting modules, Knowledge Analyzers provides Michigan Millers with the ability to effectively locate profitable business segments and maximize agent/broker relationships. The software delivers a broad view of industry-specific data and enables users to drill down to any level of detail required to conduct investigations and take action. In addition, Michigan Millers utilizes CA's DecisionBase solutions to design, deploy, manage and leverage information across its comprehensive data warehouse environment. Built upon industry-leading repository technology, the product enables users to incrementally expand their data warehouse environments to support individual business unit needs, and plan for future growth and change. CA's Knowledge Analyzer and DecisionBase products are customized products built upon technologies developed by PLATINUM Technology Inc, which was acquired by CA last year. Throughout its product investigation, Michigan Millers discovered not only the benefits of implementing CA's advanced data warehouse management solutions, but also the tremendous importance of effectively controlling the platforms and applications constituting the company's heterogeneous IT infrastructure. The realization led to the selection of Unicenter TNG, CA's end-to-end enterprise management solution, to control IT assets across the company. The company was also impressed with CA Services. "CA Services is helping us realize the tremendous advantages of instituting our new data warehouse and decision management tools within the context of a complete enterprise management solution," said Dennis Bandish, Michigan Millers chief financial officer. "Because of the extent to which we would be leveraging our new network, we knew it would be critical for us to do a better job managing our network. Unicenter TNG will clearly be key to our survival and success as our company grows and further exploits eBusiness opportunities." Michigan Millers will deploy the Unicenter TNG Framework as well as a wide range of add-on modules, starting with the Remote Control Option (RCO) and Asset Management Option (AMO) of Unicenter TNG. Implementation of the Unicenter TNG Advanced Help Desk (AHD) is planned later this year. Bandish believes the benefits to be derived from CA technology and services will have a positive impact on his company's bottom line. "There is most definitely a cost-savings associated with this modernization effort, through improved productivity, the ability to make more timely decisions, and reduced system downtime," he said. CA technologies and services will play a major role in enhancing Michigan Millers' ability to conduct business-to-business eCommerce with independent insurance agents. "We look at CA as a strategic business partner with the experience necessary for us to achieve our objectives," said Bandish. "We found that CA brings a complete business solution to the table, not just a broad collection of products." CA Services is providing knowledge transfer services to Michigan Millers' IT staff throughout the software deployment process, as well as formal classroomoriented training. Bandish and his staff are also working closely with the CA Services team to investigate the development of a comprehensive rollout plan for CA's eTrust security suite and CA's Neugents predictive management technology. "There is enormous potential for us in harnessing Neugents technology -- from policy retention to the estimation of claims reserves," said Bandish. "Instead of establishing a claims reserve based on the intuitive intelligence of a particular claims adjuster, Neugents could estimate the value of case reserves based on past occurrences. Having those types of capabilities will have a huge impact on our ability to provide high levels of quality and customer responsiveness." Computer Associates International Inc, the world's leading business software company, delivers the end-to-end infrastructure to enable eBusiness through innovative technology, services and education. For more information, visit www.ca.com. CA Services delivers eBusiness solutions that are empowered by CA technology and focused on clients' business outcomes. Leveraging a vast resource of best practices and technology accelerators such as Express Delivery, Express Maintenance and Neugents, CA Services enables organizations to achieve competitive advantage in eBusiness, enterprise management, application solutions, knowledge management, security, business assessments and visualization, and other key strategic solution areas. For more information, please visit www.ca.com/services. Michigan Millers Mutual Insurance Company, headquartered in Lansing, Mich., provides quality Property & Casualty Insurance products to the general business marketplace through Independent Agency Systems, as well as specialized insurance products and services for the agribusiness community. The company is rated "Excellent" for financial security by A.M Best. For more information on Michigan Millers, please visit their Website at www.michiganmillers.com. Contact Catherine Shull of Computer Associates, 631-342-6510, catherine.shull@ca.com |