AnswerMeNow.com UNVEILS BRAIN DB AT ICCM EXPO

AnswerMeNow.com, a privately held Customer Relationship Management software service, is excited to announce its new BRAIN (Bidirectional Rapid Access Information Network) database technology unveiled at the ICCM Expo August 1-3 in Chicago, IL.

BRAIN is a dynamic knowledge base driven by customer interaction. This Web-enabled tool expands with each question submitted by customers. The BRAIN is a powerful resource that can then be accessed for data mining, trend analysis, market research and statistical purposes.

The company's BRAIN technology goes far beyond standard FAQ knowledge bases. The database expands to include critical information and empowers the live agent with company data. Answers to a customers question are immediately delivered if found in the database. In the event the answer is not found, a network of experts is in place to add the query to the database and forward it to the client.

AnswerMeNow.com teamed up with Computer Science Innovations Inc (CSI), a privately held software company based in Melbourne, FL., to incorporate its proprietary "Fuzzy Logic" engine that provides the capability for complex data search and correlation. Image data, text stores, session transcripts and any large databank of information can be searched for pattern recognition and data mining.

About AnswerMeNow.com

AnswerMeNow can connect customer care representatives with an individual customer on virtually any eWbsite. Thanks to AnswerMeNow's instant Website interaction, there is more customer service satisfaction and fewer deserted Websites. It provides real-time solutions to a wide variety of real-time sales, training and service needs. AnswerMeNow's agents provide help through text chat, images of specific merchandise (push technology), presentation pages, pre-recorded video and live streaming audio-video. AnswerMeNow exhibited August 1-3 at the ICCM Expo, booth 654 at the McCormick Place in Chicago, IL. For more information visit www.answermenow.com for a free demonstration.

About Computer Science Innovations Inc

CSI has developed state of the art predictive modeling and pattern recognition technology using neural networks, expert systems, genetic algorithms and unique pattern matching linguistics. These technologies have been integrated to provide productivity enhancements for medical, financial, telecommunications, and government applications. For more information on CSI and its services visit www.csi.cc.

Contact AnswerMeNow.com, Melbourne, Terry Harrison, 321-725-7285.