Network Plus Using ACE*COMM's N*VISION Solution

Network Plus, a leading integrated communications provider (ICP) of voice and broadband data business telecommunications products, processes voice and data traffic over more than 120,000 lines with in excess of 3.5 million calls on a daily basis. While the company excels at advanced network design, it required a mediation and warehousing solution to facilitate the coordination of billing data between its local and long distance switches, and to create an organizational standard in terms of call management. Network Plus turned to ACE*COMM Corporation, the innovator of Convergent Mediation and provider of Next Generation Network (NGN) Operations Support Systems (OSS), to deliver the real-time Convergent Mediation and data warehousing solutions to meet its business, marketing and customer information needs.

"We reviewed all the solutions available in the market, and ACE*COMM was the only one who could deliver a consistent perspective of our entire network for local, long distance and international traffic," said Joseph Larizza, CIO and executive vice president of Operations for Network Plus. "Their N*VISION solution has allowed us to meet our corporate goals in terms of providing essential information on the performance of our network."

Network Plus is an ICP that has positioned itself as an alternative for businesses who want to receive personalized attention and quality service for a broad spectrum of telecommunications products, including local and long distance voice service, digital subscriber line (DSL) and Voice-over-DSL (VoDSL). From marketing to operations, managers need real-time information for business critical decisions. With operational long distance and local switches in 8 locations, 14 regional sales offices and a rapidly growing subscriber base, Network Plus needed a solution that would provide a centralized view of all voice and data traffic from all sources for all services.

"Network Plus' business revolves around providing communications services to a diverse audience through a variety of mediums. The company realized that they needed to interface, integrate and organize their network data to achieve a consistent and manageable format," said Gino Picasso, president and COO of ACE*COMM. "Understanding transaction data derived from various network elements, and used for a wide array of products and services, is a complex undertaking. N*VISION simplifies the process of normalizing data for business applications and streaming records to billing applications, other systems, and users. That is the power of our solution."

ACE*COMM's Convergent Mediation solution, including its N*VISION active Data Warehouse, are designed to meet the real-time needs of wired and wireless, voice and data communications. These systems provide the ability to capture, validate, correlate, augment, secure and distribute data from all types of network elements, and distribute the data in appropriate format to all types of Operations Support Systems (OSS) and Business Support Systems (BSS). The Data Warehousing platform provides extensive traffic analysis tools for network planning, service level measurement, financial performance and customer-specific marketing. Convergent Mediation provides a consistent view of data, real-time processing and reporting, flexible and scalable distributed architecture, and interfaces to different network elements. This technology enables delivery of critical business information required for billing, fraud management, and decision support. Combined with powerful data-mining tools, it provides each area of a service providers' business with usage knowledge to facilitate decision-making in an intensely competitive marketplace.

About Network Plus

Network Plus, a network-based integrated communications provider headquartered in Quincy, Massachusetts, offers broadband data and telecommunications services, primarily to small and medium-sized business customers located in major markets in the Northeastern and southeastern regions of the United States. The company's bundled product offerings include local and long distance services as well as enhanced, high-speed data and Internet services, primarily utilizing digital subscriber line, or DSL, technology.

About ACE*COMM

ACE*COMM delivers product based solutions for Telecommunications and Internet service providers worldwide. The Company develops technology and provides related services for voice, conventional data networks and Internet protocol (IP) based networks. ACE*COMM specializes in products and services that enable the capture, management, enhancement, warehousing and distribution of network data used to support the business operations of service providers. These Operations Support System (OSS) solutions are provided by the Company to a broad range of customers, delivering both public and private communications services, and include wireless carriers, incumbent and competitive local exchange carriers, national and international long distance carriers, internet services providers and enterprises. ACE*COMM is a registered ISO 9001 quality standard company.

For more information on the company refer to www.acecomm.com.