ARTIFICIAL LIFE RELEASES ALife-Logator MINING PRODUCT

Artificial Life, a leading provider of SmartBot technology for the Internet announced the release of its new data mining product: ALife-Logator. The product is designed to help companies analyze the natural language conversation log files of their client discourses with the Artificial Life software robots such as the ALife Webguide. The Logator is the second data mining tool the Company has released and strongly enhances the functionality of the ALife-STAn (smart text analyzer) product released earlier this year.

The ALife-Logator was designed for multiple purpose usage within corporations such as:

• For Marketing -- ALife-Logator analyzes customers' preferences and desires. ALife-Logator may be used to visualize trends over time and determine the efficiency of advertising campaigns.
• For Sales -- ALife-Logator reveals customers' demographic classification and their interests. ALife-Logator uncovers buying objections, revealing information in natural language needed to close sales.
• For Customer Service -- ALife-Logator improves customer service by determining and analyzing customers' questions.
• For Knowledge Analysts -- ALife-Logator helps knowledge analysts improve knowledge bases by finding weaknesses and topics that are lacking information. ALife-Logator helps evaluate and prioritize tasks for knowledge base maintenance.

Analyzing Natural Language Conversations

ALife-Logator is a software tool for analyzing log files created by any ALife product using the ALife SmartEngine, a powerful natural language processor. Designed to enhance the power of ALife's family of smart bots, ALife-Logator processes conversation log files generated by Artificial Life products in order to analyze customers' preferences and requirements. Using sophisticated filtering, sorting, and search methods, ALife-Logator helps to easily discover what users think about a Web site, what products they like, and if they find what they are seeking. For once, it is possible to evaluate customer reactions to different marketing and sales strategies by assessing their natural language comments. In addition, charts and statistical reports graphically present and visualize your customer's interactions with ALife smart bots.

Features

Filtering Log Files

ALife-Logator allows you to filter log files so only the files pertinent to your specific criteria are processed (e.g. log files containing conversations about a certain topic, log files of a certain length, or log files that help to improve a specific Knowledge Base or topic). Sorting Log files, ALife-Logator's ability to specify certain sort criteria help you find log files or information in log files by prioritizing the order of log files displayed. Sort criteria can include number of turns in certain topics or Knowledge Bases covered, number of total topics covered, number of total turns, dialog lengths, date, or domain.

Search Functionality

ALife-Logator allows users to quickly find a keyword or phrase in any of the conversation logs collected in the ALife-Logator database. It also allows you to display only the parts of conversations that belong to a certain topic or knowledge base, or parts that contain only certain keywords or phrases, allowing you to locate specific information from your customer conversations.

Convenient Charts and Reports

ALife-Logator offers various ways for viewing statistics about your customer conversations, including bot usage, knowledge base usage, topic frequency, Web actions, click actions, domains, and dialog length. The charts may be created based on an hourly, weekly, or monthly time period. Multiple graphical representations of statistical results include pie charts, point, line, area, and bar graphs. Archiving and Marking Log files: ALife- Logator's abilities to use and create archives and mark a given project's log files make it an essential tool for knowledge base maintenance. Easy Integration with ALife Bots-ALife-Logator is especially useful for processing conversation logs generated by ALife-WebGuide and other members of the ALife SmartBot family.

System Requirements: Operating System: Windows 95, 98, 2000 or NT 4.0 or higher, Linux, or Solaris. Please contact us for other supported platforms. CPU and Memory: PII 400 or greater with at least 128 MB RAM. Disk Space: The complete ALife-Logator installation requires 10MB of disk space. Additional space will be needed for log files. Java Virtual Machine: ALife-Logator requires a Sun compatible Java Virtual Machine (JVM) version 1.2 or 1.2.2.

About Artificial Life

Founded in 1994, Artificial Life Inc develops, markets, and supports intelligent software robots for the Internet. The company offers uniquely conversational bot-based products for customer service, consultative selling, Web-based learning, Web site navigation, automated e-mail response, and financial portfolio management. Major customers of the Artificial Life Group include, among others, Pioneer Investment Management Inc, Credit Suisse First Boston, UBS, Advance Bank, Eagle Star, and MobilCom. The Company recently won a Massachusetts Interactive Media Council (MIMC) award in the category of "Enabling Technologies-User Applications".

Artificial Life Inc is headquartered in Boston, Massachusetts, U.S.A, and maintains subsidiaries in Switzerland, Germany, Russia and Hong Kong. Detailed information about Artificial Life Inc and its products is available at www.artificial-life.com.

Contact Robert Pantano of Artificial Life Inc, 617-266-5542 or rp@artificial-life.com.