Kamoon Selects Jabber.com for Real-Time Knowledge CommerceJabber.com Inc, provider of scalable Jabber Instant Messaging solutions and a subsidiary of Webb Interactive Services Inc, announced that Kamoon, Inc, the infrastructure software company that powers the expert services component of business on the Web, has licensed Jabber.com's Commercial Server 2.0 as the foundation for real-time component of customer interaction and expert services. By integrating Jabber.com's instant messaging technology, Kamoon's clients, mainly financial and professional services companies, enhance the ability to deliver and manage real-time expertise-based interactions and services online, and can tap in-house knowledge capital for commerce. At the core of the Kamoon solution is its patent-pending Smart Engine technology with a proprietary, dynamic logic engine. Its end-to-end Knowledge Commerce Solution connects a customer with specific needs for advice to the right expert, either inside or across an extended enterprise network, by applying business processes for online channel development, smart routing and matching, customer-expert interaction management, transactional bidding and billing, business intelligence, and partner management. Kamoon allows a company to implement business rules that define its business practices with an administrative interface and also empowers a company to update and change business policies and professional profiles on the fly as market conditions change. With clients in the financial services, professional services, and B2B marketplace, Kamoon is rapidly becoming the standard for knowledge commerce. "The opportunity now exists to broadly and intelligently leverage IT services to access and exploit human knowledge -- and for the holders of human knowledge to rely on IT resources to best distribute their intellectual assets," said Dana Gardner, research director for messaging and collaboration services at Aberdeen Group Inc in Boston. "The sooner that human expertise can be identified, accessed with permission, and driven to individuals to solve problems in real-time, the sooner that knowledge commerce will benefit enterprises and support users. Instant messaging services that provide presence detection and session-based text communications are essential components to such knowledge commerce interactions." Under the agreement, Jabber.com's professional services group will assist Kamoon with the integration of commercial Jabber server technology. This integration will encompass both Kamoon's hosted solutions and includes an OEM license of Jabber.com's Commercial Server v2.0 for bundling with Kamoon's premise-based software solutions. New Jabber enabled services will provide Kamoon customers with an ability to share corporate knowledge through real-time interaction with experts. Kamoon has also entered into a support and maintenance contract with Jabber.com to support Kamoon's commercial enterprise offerings. The two parties have also entered into a joint marketing relationship to facilitate awareness of the integrated products. "We're proud to work with an innovative technology leader such as Jabber to leverage our complementary technology offerings to provide a full set of communication channels that can enrich the offerings of our customers. After diligent research, we found Jabber to be the most flexible platform for Kamoon's dynamic infrastructure," said David Musto, vice president of Product Management, Kamoon Inc. "By integrating such a scalable instant message technology, Kamoon is better able to enable rapid links between prospects, customers and professionals to facilitate a commerce process." This will serve as business-critical functionality as Jupiter Research reports that "All multichannel financial services players should immediately begin developing advisory and discretionary products for their Web channel, advice will help financial players differentiate themselves, as well as assist with customer acquisition, retention, and asset growth." Andre Durand, founder of Jabber.com Inc said, "Jabber is one of the only real-time messaging platforms flexible enough to accommodate integration in other enterprise solutions. We're pleased to have Kamoon as a customer providing value-added solutions that incorporate Jabber for real-time interaction. We believe this is yet another solid endorsement of the Jabber platform within the enterprise space." About Kamoon IncKamoon is an infrastructure software company that powers the expert services component of business online. Its Smart Engine technology enables companies to proactively deploy expert resources and seamlessly deliver mission-critical human intervention at any stage of a business process online. Kamoon offers an end-to-end Knowledge Commerce Solution that connects a customer with specific needs for advice to the right expert, either inside or across an extended enterprise network, by applying business processes for online channel development, smart routing and matching, customer-expert interaction management, transactional bidding and billing, business intelligence, and partner management. With clients in the financial services, professional services, B2B marketplace, and medical industries, Kamoon is rapidly becoming the standard for knowledge commerce. Founded in 1999, Kamoon has received funding from Patricof & Co Ventures and its global network Apax Partners, XDL Intervest Capital, and BRM Group, the investment company behind Internet infrastructure leaders such as Check Point Software and BackWeb Technologies. Kamoon is headquartered in Fort Lee, New Jersey and Ramat Gan, Israel, where its patent-pending technology was developed. For more information, please visit the company at www.Kamoon.com. About Jabber.comJabber.com Inc, a subsidiary of Webb Interactive Services, is the premiere provider of commercial Jabber solutions, products and services targeting the enterprise and service provider markets. Jabber is the only open source instant messaging (IM) platform that leverages XML technology and a distributed client/server architecture to give each company complete control over their IM services, applications and branding. Jabber's robust development tools and extensible architecture make it ideal for deploying any application that requires real-time XML messaging and presence management. Jabber's Web site can be found at www.jabber.com. About Webb InteractiveWebb Interactive Services Inc provides innovative online commerce communication solutions that help small businesses generate leads, increase buyer-seller interaction and strengthen customer relationships. Webb has pioneered an advanced XML-based technology platform, upon which application modules that lead the convergence of instant messaging and commerce are built. Webb's Web site can be found at www.webb.net. Contact Jabber.com, Dan Snyders, 303-623-2838 x2316, dan@gda-pr.com or Kamoon, Ashley Russ, 201-242-9311, aruss@kamoon.com. |