New Brokat Technologies and Cognos PartnershipBrokat Technologies, a global leader in software that enables user-centric business, announced a new partnership with Cognos Inc, a global supplier of business intelligence systems. As a result of the partnership, Brokat Technologies acquires global distribution rights for the Web-releases of Cognos' analysis tools-Impromptu and PowerPlay. Integrating Cognos' solutions in Brokat's Customer Tracking & Reporting Service, e-businesses built on Brokat Server Technology platforms now can have a tracking service for cross-channel recording of customer interactions and a powerful tool to analyze the captured data. Cognos PowerPlay is a powerful solution for the interactive analysis of sophisticated, multi-dimensional corporate data (OLAP - Online Analytical Processing). PowerPlay Web can be applied by decision-makers for the rapid and easy evaluation of records. If any questions or striking results are revealed from the corporate data, more detailed records can be accessed to perform an in-depth analysis of selected items. The Web component Impromptu also allows pre-defined reports to be generated and published on an Intranet or over the Internet. The Brokat Customer Tracking & Reporting Service includes several ready-to-use reports with which organizations can immediately perform their own evaluations, as well as define further analyses and reporting modes. "The Brokat Customer Tracking Service, seamlessly integrated into the Server Technologies platform, provides valuable customer interaction data for organizations across all channels -- the internet, cell phone, and Interactive Voice Recognition (IVR)," said Peter Ummenhofer, director of product marketing for Brokat Server Technologies. "Using the Cognos-based reporting service, businesses can generate true added value from captured data. Based upon this data analysis, e-businesses can now personalize services, optimize their processes and create new products targeting specific customers." Jens Weckbach, Sales Manager Application Partners with Cognos, said, "Through the integration of Cognos software with Brokat's Customer Tracking Service, Brokat Technologies we will be expanding e-business opportunities for their customers. The customer data collected through Brokat's tracking service can be ideally analyzed and evaluated with the Cognos solution." About Cognos IncCognos, with headquarters in Ottawa, Canada, develops and markets software solutions for company-wide decision making support and management information. Cognos is the world's largest and most successful business intelligence company. Founded in 1969, Cognos does business with 16,000 customers in more than 100 countries around the world. Cognos business intelligence solutions and services are also available from more than 2,900 worldwide partners and resellers. With approximately 2,600 employees worldwide, Cognos achieved a turnover of 385.6 million US dollars in the last fiscal year. Please find more information on our Web site www.cognos.com. About BrokatBrokat Technologies is a global leader in software that enables user-centric business. Brokat's product families -- multi-channel infrastructure software, rules management and personalization technology, mobile payment software, and e-finance applications -- are used by over 3,500 enterprises worldwide including ABN Amro, Allianz, Bank of America, Blue Martini Software, Charter One, DaimlerChrysler, DBS Bank, Fidelity Investments, IBM Corporation, LBBW, MasterCard International, SE-Banken, Sun Microsystems, Swiss Post Office, T-Motion (a subsidiary of Deutsche Telekom), and Toyota. Select partners include Compaq, Intel, IBM, Siemens, and Sun Microsystems. With dual headquarters in San Jose, California and Stuttgart, Germany, Brokat employs over 1,400 people in 17 countries. Information on Brokat and its products is available at www.brokat.com. Contact Eric Odell of Brokat Technologies, 503-533-3571 or eric.odell@brokat.com. |