Cognizant and Pegasystems Partner to Deliver CRM Solutions

Cognizant Technology Solutions, a leading provider of custom software development, integration and maintenance services and Pegasystems announced that Cognizant has joined the Pegasystems Alliance Program and the companies will work together to provide organizations with customer relationship management (CRM) solutions. As a member of the Pegasystems Alliance Program, Cognizant will train and certify personnel on the PegaCRM rules-driven process automation solution for customer care.

"Organizations are aggressively looking at offshore outsourcing as a way to manage costs, increase quality and radically increase time to value for new systems," said Francisco D'Souza, senior vice president of North American Operations at Cognizant. "Companies need cutting-edge solutions, including CRM solutions, that can be deployed quickly and cost-effectively."

"Both Pegasystems and Cognizant recognize that the ability to cost-effectively integrate and deploy IT solutions plays a pivotal role in developing a successful CRM solution," said Rick Serafino, Director of Channel Sales, Pegasystems. "This alliance is further evidence of Pegasystems' efforts to gain additional market share through strategic alliances and partnerships. This collaborative effort will not only expand alternatives for Pegasystems customers seeking assistance with their CRM implementations, it will also provide Cognizant customers with access to a world-class CRM system."

PFPC, a member of The PNC Financial Services Group Inc, is one of the first customers to use the combined solution of Pegasystems' software offering and Cognizant's IT consulting. PFPC is the nation's largest mutual fund full-service transfer agent and second largest provider of mutual fund accounting services.

"The partnership between Pegasystems and Cognizant helped us to quickly bring to market the latest release of the IMPRESSPlus Customer Relationship Manager product, which combines Pegasystems's sophisticated CRM technology and Cognizant's skill at integration and application development," said Chuck Gallant, senior vice president of Information Technology, PFPC.

About Cognizant Technology Solutions

Cognizant Technology Solutions is a leading provider of custom software development, integration and maintenance services that links e-business with core information systems for companies worldwide. Cognizant operates under a high quality, high value onsite/offshore model that enables better, faster and more cost-effective development and deployment of large-scale systems across a wide range of transaction intensive business needs.

Its 3,200 employees are committed to partnerships that sustain long-term, proven value in order to win in today's global marketplace. Cognizant was listed as one of the "Best Small Companies in America," by Forbes and as the top solutions provider and one of the top 200 Hot Companies by BusinessWeek. Cognizant has been assessed at SEI/CMM Level 5, the highest possible rating.

About Pegasystems

Since 1983, Pegasystems has been a pioneer in rules technology and is now a leader in the industry. Business rules are the practices, processes and procedures that define how a company does business and are an important asset that differentiates enterprises in the marketplace. Pegasystems' patented rules technology allows companies to aggregate their diverse business practices and lets business managers rapidly implement change across the enterprise and over the Web. Leading companies in financial services, healthcare and communications turn to Pegasystems' rules-driven process automation technology and multi- channel service and support solutions to enhance their Customer Relationship Management (CRM) strategies. Headquartered in Cambridge, Mass., Pegasystems has regional offices in North America, Europe and the Pacific Rim. Visit Pegasystems on the Web at www.pegasystems.com.

Contact Julia Purdy of Pegasystems Inc, 617-374-9600 x6365, purdj@pegasystems.com.