SPSS ETD and Lucent Technologies Expand Partnership

Continuing to strengthen its partnership with Lucent Technologies, SPSS Inc's Enabling Technologies Division (SPSS ETD) announced that Lucent will have the rights to resell VentoMap for DCS, an advanced analytical solution designed to work with data from Lucent's Data Collection System (DCS). VentoMap for DCS was developed by SPSS ETD to offer Lucent DCS customers insight into their enhanced services business.

Under the agreement, which was formalized in December 2000, Lucent will directly market and sell VentoMap for DCS for five years, and SPSS ETD will provide professional services and maintenance for the solution. Also under the agreement, SPSS ETD has devoted resources to support Lucent's reselling efforts including sales personnel to support customer visits and solution demonstrations, marketing personnel to provide collateral material and professional services personnel for implementing, maintaining and enhancing VentoMap for DCS.

"We are excited about the expansion of our agreement with SPSS," said Bruce Bales, Senior Director of Product Management, Lucent. "By offering VentoMap for DCS, we are offering service providers the opportunity to seamlessly integrate a business intelligence solution into their voice messaging systems, enabling them to quickly begin improving customer relationships and the profitability of their business."

"We are pleased to expand our relationship with Lucent," said David Blyer, president, SPSS ETD. "By taking on a more active role in the sale of VentoMap for DCS, Lucent confirms its belief in the business value this advanced analytical solution provides to telecommunications service providers: the ability to optimize the profitability of their service options."

In the fourth quarter of 2001, SPSS ETD will release its next generation of the business intelligence solution for Lucent, DiscoverIt for DCS. The solution will incorporate the rich analysis capabilities of VentoMap for DCS while accepting data from Lucent's AnyPath and MessagingLink platforms, providing a unified view of the enhanced service business. Through this analytical solution, DiscoverIt for DCS, Lucent will deliver additional business value perfectly aligned with its messaging offerings.

About VentoMap for DCS

VentoMap for DCS is a turnkey analytical application for service provider executives in marketing, operations and customer care. It collects extensive data about customer usage and traffic patterns from Lucent's messaging systems, such as Caller Applications (CA) and AnyPath. The solution captures data from Lucent's DCS and delivers it to management in the form of key performance indicators (KPIs) and management reports, including voice mail usage, customer churn, system capacity and other factors critical to a successful enhanced services operation.

About SPSS Enabling Technologies Division

The SPSS Enabling Technologies Division (SPSS ETD), headquartered in Miami, Fla., provides the company's analytical and predictive technologies to leading independent software vendors and solutions providers through strategic partnerships. SPSS ETD integrates advanced analytical and predictive technologies, data visualization, data warehousing, and industry-specific business intelligence (BI) expertise to deliver customized analytical solutions that allow organizations to solve tangible business problems. Through its pioneering technology, DiscoverIt, SPSS ETD provides a comprehensive Web-enabled framework that embeds analytical technologies and solutions into the infrastructure of organizations in key vertical and cross-industry markets, including telecommunications, healthcare, finance, retail, customer relationship management, and BI. For more information about SPSS ETD and partnering opportunities, please visit www.spss.com/embed.

Contact SPSS, Enabling Technologies Division, Sylvia Gastelbondo, 312-627-5700, sgastelbondo@spss.com.