Personalized BI Delivered Anytime, Anywhere

MicroStrategy Incorporated, a leading worldwide provider of business intelligence software, announced that customers and partners -- including Compaq, Consors Discount-Broker AG, Excite Canada, Globeflow, Japan Institute of Office Automation, KeySpan, Patterson Dental Company and Samsung Capital -- are turning to MicroStrategy Narrowcast Server. As the proactive delivery and alerting component of the MicroStrategy 7 Business Intelligence Platform, MicroStrategy Narrowcast Server alerts users to critical business developments via email, Web, PDAs, pagers and phones. The product offers an intuitive subscription portal, high-performance delivery and robust security, leveraging all of the analytical capabilities of the MicroStrategy platform to distribute personalized business insight to any user -- including companies' employees, partners, customers and suppliers.

Compaq

"MicroStrategy Narrowcast Server's powerful subscription capabilities allow users of our Zero Latency Enterprise (ZLE) system to subscribe to services they are interested in and specify content and delivery preferences via any Web browser," said Pauline Nist, vice president and general manager of the NonStop Division at Compaq Computer Corp. "As a result, end users receive timely messaging that is important to them, while minimizing the need for administration and maintenance."

Consors Discount-Broker AG

"The ability of MicroStrategy Narrowcast Server to combine self-subscription over the Web with proactive information delivery via any device is unparalleled within the business intelligence industry and meets our reporting requirements," said Matthias Kontny, project manager at Consors Discount-Broker AG. "MicroStrategy Narrowcast Server's ability to proactively deliver personalized Excel files to our customers reveals a new dimension of CRM," added Peter Fuchs, data project manager at Consors Discount-Broker AG.

Excite Canada

"Excite Canada chose MicroStrategy 7 for its proven scalability, intuitive Web-based interface and open and flexible platform," said Grant Packard, director of marketing at Excite Canada. "Furthermore, MicroStrategy Narrowcast Server is a critical component of our marketing strategy as it will ensure the timely delivery of personalized and permission-based messaging to our end users and customers."

Globeflow

"MicroStrategy Narrowcast Server enables us to proactively distribute business insight to our customers," said Jose Luis Molina, vice president at Globeflow. "With MicroStrategy Narrowcast Server, we are confident that our customers receive real-time, personalized information in a secure format via the device of their choice, allowing them to make instant and accurate decisions. MicroStrategy Narrowcast Server improves our information distribution process, resulting in strong and unique relationships with our customers."

Japan Institute of Office Automation

"Currently, many of our clients in Japan distribute information to their customers via direct mail, fax and e-mail," said Koji Maejima, director of Japan Institute of Office Automation. "We expect MicroStrategy Narrowcast Server will be adopted by more than 300 of our clients to deliver proactive, personalized information. MicroStrategy Narrowcast Server alerts users to critical business developments when and where they need it -- via email, any Web browser or wireless device. The ability to proactively inform our clients' customers of important events and relevant insight is a must in our industry and we are excited to realize the product's full potential."

KeySpan

"KeySpan depends on the intelligent alerting capabilities of MicroStrategy Narrowcast Server to ensure homeowners and businesses throughout New York have enough energy to heat their homes and offices and run their hot water heaters," said Joan Hughes, section manager, IT sales, marketing and corporate data warehouse at KeySpan. "MicroStrategy Narrowcast Server monitors the energy usage patterns of all of our customers and sends intelligent alerts if there is a disparity. MicroStrategy Narrowcast Server provides the scalability and world-class system availability we need to support our most mission-critical business intelligence applications."

Patterson Dental Company Inc

"With MicroStrategy Narrowcast Server, we can effectively formulate and deliver the information requested by our sales force," said Lynn Askew, vice president of MIS at Patterson Dental Company. "Patterson Dental employees rely on our business intelligence applications to receive the information they need, when they need it and in the format that they request. Time sensitive information, such as an interest rate change, is delivered as an alert via fax, pager or voice. Larger reports can be delivered to each sales representative's customized Web page, email account or fax machine."

Samsung Capital

"Critical sales information proactively delivered to wireless devices is increasingly becoming a well-known strategy for strengthening customer relationships, and businesses across the financial services industry are investing in it," said Dong Soo Kim, manager of information office at Samsung Capital. "We believe MicroStrategy Narrowcast Server can equip our sales force with the insight they need to be successful. The architecture of MicroStrategy Narrowcast Server offers unparalleled scalability that would enable us to expand our business intelligence initiatives to all constituents within the enterprise and beyond. We are confident that our branch employees, sales force and entire customer base would benefit from our MicroStrategy Narrowcast Server applications."

About MicroStrategy Incorporated

For 11 years, MicroStrategy has helped corporations transform their operational data into actionable information. Its flagship product is MicroStrategy 7, the Scalable Business Intelligence Platform Built Specifically for the Internet. Its Pure-Web architecture provides the Web reporting, security, performance, and standards that are critical for deployment over the Internet. With proven data and user scalability, MicroStrategy is capable of analyzing today's growing multi-terabyte data warehouses and distributing information to millions of users via Web, wireless and voice. The open and flexible platform provides the business intelligence foundation for all query, reporting and advanced analytical applications across the enterprise and out to partners and customers in extranet deployments.

MicroStrategy has approximately 1,100 enterprise-class customers, including Lowe's Home Improvement Warehouse, AT&T Wireless Group, First Union Corporation and GlaxoSmithKline. MicroStrategy also has relationships with over 200 systems integrators, application development, and platform partners, including IBM, PeopleSoft, Compaq, Informatica and JD Edwards. MicroStrategy was founded in 1990. For more information on the company, or to purchase or demo MicroStrategy's software, please visit MicroStrategy's Web site at www.microstrategy.com.

Contact Aaron Radelet of MicroStrategy Incorporated, 703-848-8600, or pr_info@microstrategy.com.