On The Market:

NetIQ Ships New Versions of WebTrends

To better meet the Web traffic and site performance analysis needs of small and medium-sized businesses, NetIQ Corporation introduced the WebTrends Analysis Series, composed of WebTrends Log Analyzer 7.0, and WebTrends Analysis Suite 7.0, Standard and Advanced Editions (formerly named Professional Suite and Enterprise Suite, respectively).

Small and medium-sized businesses need a comprehensive web analytics tool that helps them understand key data such as what content visitors are looking at, what clickstream paths they are following to reach key information, and which other sites are referring visitors. Such data enables businesses to ensure the highest possible effectiveness, performance and integrity of their web sites. With limited IT resources, such businesses are also looking for comprehensive but user-friendly solutions that are easy to install, run and customize.

"WebTrends Analysis Suite, Advanced Edition is a comprehensive set of tools that helps our designers analyze and optimize the effectiveness of our customers' web sites," said Chris Grant, senior data analyst at Fry Multimedia Inc, which designs, develops, and manages some of the world's most recognized and visited e-commerce Web sites. "The depth and customization available in WebTrends Analysis Suite reports are invaluable in helping us identify and enhance clients' specific site characteristics and information needs, and the easy-to-understand user interface lets us spend our time concentrating on our clients' sites rather than on tweaking our Web analytics software."

The WebTrends Analysis Series features a new user interface, faster installation and report generation, more flexible report creation and management, and enhanced "Professor WebTrends" support documentation. The result is improved out-of-the-box usability that enables small business owners, webmasters and IT specialists alike to quickly and easily implement a web analytics solution for their centrally-administered Web sites. WebTrends Analysis Series continues to provide small and medium-sized businesses with the powerful reporting for which WebTrends is known, delivering the deepest level of analysis and reporting on Web visitor traffic and Web site performance. And, with advanced features like link analysis, proxy server analysis, streaming media analysis and monitoring, alerting and recovery, the WebTrends Analysis Series offers the most comprehensive package of Web site analysis and optimization tools for the small to mid-size business.

The three products of the WebTrends Analysis Series are tailored to the needs and experience levels of different business sizes and types:

• WebTrends Log Analyzer is the entry-level package for any small business owner ready to apply insights into visitor behavior to improve overall site performance. Configured for single-server Web sites, Log Analyzer produces up to 60 essential reports on Web site visitor patterns, referring sites, visitor paths, demographics, and much more.
• WebTrends Analysis Suite, Standard Edition is a comprehensive site management solution for single-server Web sites, building on the Log Analyzer solution with proxy server analysis, link analysis and monitoring, alerting and recovery features that give Webmasters the tools to optimize site performance and availability.
• WebTrends Analysis Suite, Advanced Edition is the industry's most comprehensive solution for small and medium-sized businesses operating multiple Web servers, offering the features of the Standard Edition plus streaming media analysis and more powerful alerting, monitoring and recovery features.

WebTrends Analysis Suite, Advanced Edition for Lotus Domino is also available.

The WebTrends Analysis Series of products are available for trial download at www.webtrends.com. Pricing begins at $699 for Log Analyzer, $999 for WebTrends Analysis Suite -- Standard Edition, and $2495 for WebTrends Analysis Suite, Advanced Edition and Advanced Edition for Lotus Domino.

About WebTrends Products

WebTrends, the e-business intelligence product line from NetIQ, is a comprehensive set of solutions for web analytics and Visitor Relationship Management (VRM). Award-winning WebTrends software and eService solutions provide insights into visitors' behavior and preferences that translate into enhanced business performance, including higher returns on infrastructure and eMarketing investments, and improved visitor-to-customer conversion rates.

About NetIQ

NetIQ Corporation is a leading provider of e-business infrastructure management and intelligence for all the components of an organization's e-business infrastructure -- from back-end servers, networks and directories to front-end web servers and applications. The company is headquartered in San Jose, Calif., with development and operational personnel in Houston, Raleigh, N.C., Bellevue, Wash., and Portland, Ore. For more information, please visit NetIQ's Web site at www.netiq.com or call 408-856-3000.

Novient Introduces BI Warehouse for Services Organizations

Novient, a premier software provider of Internet-based Service Process Optimization (SPO) solutions for the service economy, now makes it easier for global organizations to analyze service business data and make informed adjustments to accelerate business results. Recently Novient unveiled the most flexible and robust enterprise analytical solution in the industry, Novient's Business Intelligence Warehouse (BIW).

The Novient BIW is a customisable data warehouse that enables decision-makers to pinpoint service operation performance projections, track key performance indicators, and weigh forecasts versus actuals. Novient's core offering, Novient eServices, enables an organization to gain visibility into future service projects, optimally match available people and skills to project requirements, and automate the service delivery process.

Developed in partnership with Accenture, the Novient BIW translates the complex data collected within Novient eServices into functional knowledge. Novient BIW can be applied across a global enterprise to enable the creation of unlimited customized reports and analytics. In addition, the data warehouse structure of Novient's BIW enables optimal application performance as it frees the transactional database from the reporting workload.

"Novient continues to lead the SPO industry in reporting and business analytics," said David Keil, Executive vice president of Strategy and Business Development, Novient. "Our product development efforts remain focused on enabling our customers to achieve the highest ROI on our solution, and there is no better way to achieve this than by allowing business managers to more effectively track business goals."

Novient's SPO solution is an enterprise-wide application that optimises the business processes of service organizations and enables collaboration throughout an organisation's entire virtual service community. SPO, formerly known as professional services automation (PSA), is described by Gartner Dataquest as software designed to track and allocate the major resources of services companies; namely people, intellectual capital, and time, to their output.

About Novient

Novient Inc is a premier software provider of Internet-based service process optimization solutions for the service economy. Novient enables an organization to gain visibility into current and future service projects, optimally match available people and skills to project requirements, and automate the service delivery process. Through enhanced workforce design, scheduling, and management, Novient's customers maximize project revenue, minimize labour cost, improve employee retention, and increase customer satisfaction.

Novient's solution is licensed to over 140,000 users in 48 countries. The company's global customers include Accenture, American Electric Power, Compaq, Computer Sciences Corporation, DuPont, Mellon Financial, Nortel Networks, SAP, and Siemens. For more information, please visit www.novient.com.

Contact Ken Saunders, Ruder Finn, +44 (0)20 7462 8900, ksaunders@ruderfinn.co.uk.