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[Group 1: FIND, REACH and KEEP your customers!]

-- IN THIS ISSUE --

LOTS OF CLUES, BUT NO ONE TO ANALYZE THEM

CRM INDUSTRY'S FIRST INDEPENDENT SATISFACTION STUDY

BEYOND ENCRYPTION: STEALTH TECHNOLOGY FOR PC'S

[Essential: Screaming Fast File Transfers!]


Features

  • Analysis & Commentary

    LOTS OF CLUES, BUT NO ONE TO ANALYZE THEM
    One reason the terrorists who struck Sept. 11 eluded detection by America's vast intelligence network was their studied blandness. They were, it seems, just too ordinary for anyone to notice.

    DOCUMENT/CONTENT TECH TO CONTINUE ABOVE-AVERAGE GROWTH
    According to IDC, the worldwide document and content technologies market will continue at an above-average rate despite the economic downturn. Although this market will not duplicate its extraordinary growth of 89% as it did in 2000, IDC predicts continued high performance.

    CRM INDUSTRY'S FIRST INDEPENDENT SATISFACTION STUDY
    Companies considering a CRM investment will be pleased to learn that the industry's first independent research report evaluating CRM software satisfaction just rolled off the presses.

    PCs OPEN NEW MARKETS FOR ADVANCED VISUAL SIMULATION APPS
    As microprocessor power and the graphical capabilities of computers accelerate rapidly, low-cost personal computers (PCs) will increasingly seize market share from high-end image generators in markets for visual simulation tools.

    SOFTWARE TO TRACK CUSTOMERS' NEEDS HELPED FIRMS REACT
    Early on Sept. 11, a Northwest Airlines flight bound for Minneapolis aborted its takeoff from San Jose, Calif., just as it was to leave the ground. The captain announced that the World Trade Center and Pentagon had just been attacked, and he turned the plane around.

  • Leading Edge R&D

    BEYOND ENCRYPTION: STEALTH TECHNOLOGY FOR PC'S
    Gianus Technologies Inc, a New York company, has officially unveiled a new computer security software expected to deeply affect the way data protection is implemented by both corporate and private users by making ultimate computer security available to all.

    DATA ANALYSIS TECHNOLOGY TARGETS NEWS HOUNDS
    Powered by Databeacon Information Outreach software, Storydata.com makes data analysis as simple as clicking on a Web site link, while offering the capability for the folks at the water cooler to explore the numbers behind the news stories of the day -- from smog to aging to terrorism.

    BILLION RECORDS + COMPLEX QUERIES = SUB-SECOND RESPONSES
    Dallas-based WhamTech Inc has established billionrecords.com as a separate site for companies and individuals to test for themselves the capabilities of the Thunderbolt Open Database Engine (ODE)(TM), a high-performance, relational very large database (VLDB) technology that can manage data and queries at near real-time speeds.

  • Business & Money Trail

    DATA TRANSMISSION NETWORK STREAMLINES DECISION-MAKING
    Comshare Incorporated announced that Nebraska-based Data Transmission Network (DTN) has chosen Web-based Comshare software for management planning and control (MPC) to dramatically improve the way it runs the business.

    IBM GIVES ITS E-BUSINESS SOFTWARE A MAKEOVER
    IBM spruced up its software aimed at high-traffic Web sites with the release of new high-end application-server software, technology that allows businesses to handle e-commerce and other Web site transactions. The company also announced two add-on tools that speed the delivery of Web content and analyze customers' Web-surfing and buying habits.

    SIEBEL READIES WEB-BASED CRM SUITE
    At its annual user conference in Chicago, Siebel Systems Inc is expected to showcase a fully Web-architectural version of its flagship customer relationship management (CRM) software.

    SOFFRONT'S CUSTOMIZABLE CRM SOLUTIONS EMPOWER SAND
    Soffront Software Inc announced that Sand Technology is successfully using several of Soffront's Web-based products to improve customer communication and resolve software support issues faster.

    IND LEADERS FORM MS WINDOWS DATACENTER SUPPORT COMMUNITY
    TSANet (Technical Support Alliance Network) announced that a group of IT companies has come together to form a support community on behalf of Microsoft Windows 2000 Datacenter Server customers.

[SPSS: What are you doing with your data?]

Top Of The News

[Computer Associates: Software Superior by Design]

Short Takes

  • On The Market
    MTI Expands Support Services with Updated Customer Center
    SS&C Announces Release of PTS Version 2001

  • Financial Watch
    Manna/Ecofabric Join to Deliver Personalization Technology
    FileTek/KVS Provide Enterprise-Level E-Mail Archives
    Plaut Consulting Wins Contract from Walter Industries

  • People & Positions
    Troy, NY Resident Wins Prestigious NSF CAREER Award

[Sun Microsystems: The Sun Decision Warehouse]

Quote Of The Week

"In hindsight, it's all there (terrorist's information trail), but in the fight against terrorism, we need it to be there beforehand." -- Bruce Schneier, chief technology officer, Counterpane Internet Security in Cupertino, Calif

[Compaq: Make Your Data Work for You]


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DSstar notes events and highlights a complete listing of industry-related conferences, exhibitions, meetings, etc.

DSstar Information

DSstar welcomes bylined comments for publication.
All comments regarding editorial content should be sent to: dseditor@dsstar.com.

[Hewlett Packard: Technical Computing Solutions]

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