Analysis & Commentary
EMPOWERING EMPLOYEES WITH INFORMATION
Information, the truism goes, is power, so why are employers not doing more to empower their employees?
WHEN A TERRORIST CHECKS IN
Hilton Hotels Corp has a customer relationship management (CRM) system in place that tracks guest preferences. In the aftermath of the September 11 attacks, that same system may be used to help the hotel chain track terrorist suspects.
SUN MICRO CEO SEES MORE SUPPORT FOR NATIONAL ID
Scott McNealy, chairman and CEO of Sun Microsystems Inc, said last Thursday his long-held belief the United States needs a national identity system has gained a lot of traction since the Sept. 11 attacks on the World Trade Center and the Pentagon.
NCR CEO: "DATA MARTS DON'T DELIVER"
Companies need a single view of their data, one version of the truth. This is the theme of NCR Corporation Chairman and CEO Lars Nyberg's keynote speech delivered at the company's Teradata user conference.
RIVALS ENCROACH ON ORACLE'S DATABASE LEAD
Oracle is facing the biggest threat ever to its database dominance, as IBM, Microsoft and new competitors chisel away at its market share.
CONSIDERING SMART ID CARDS
Smart cards, with their embedded computer chips, caught on more quickly among European and Asian credit card holders than Americans, who've seemed reluctant to stop swiping bank cards with low-tech magnetic stripes.