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HDFC Bank Deploys Award-Winning CA Solution

Computer Associates International Inc announced that HDFC Bank, one of India's leading financial institutions, has deployed CA's Unicenter family of solutions to simplify IT administration and improve customer service levels in support of strategic growth objectives. With 147 branch offices and 363 ATMs spread across 63 cities, HDFC Bank offers a full line of financial services to retail and corporate customers throughout India. As the bank's operations expanded, it became increasingly difficult and costly to effectively manage its mission-critical IT infrastructure.

HDFC Bank selected Unicenter for its ability to both automate and centralize 24 x 7 network administration -- capabilities the bank deemed essential for meeting its goals of reducing overhead costs and increasing service levels. HDFC Bank was also impressed with the large installed base that Unicenter enjoys in India.

"Because of our vast geographical reach and large IT infrastructure, we required a management solution that offered comprehensive, scalable functionality that had already been proven in extremely demanding technology environments," said Mr. SR Balasubramanian, vice president, information technology, HDFC Bank. "The rapid return-on-investment we have experienced with Unicenter deployment -- which has resulted in lower system downtime and higher productivity -- makes it clear that we made the correct decision."

Unicenter monitors, manages and controls the company's expanding network, which interconnects 20 Sun Solaris servers, 200 Intel-based servers and 3500 desktops across India. The network also supports the HDFC Bank's role as the clearing and settlement bank for India's two largest stock exchanges.

Unicenter allows HDFC Bank to better plan its capacity, manage its IT infrastructure and maintain its assets from a single centralized location. Unicenter Asset Management and Unicenter Software Delivery enable HDFC administrators to automatically maintain an accurate inventory of IT devices while easily and consistently distributing software updates from a single console as needed.

Moreover, by utilizing Unicenter Service Desk and Unicenter Remote Control for the proactive and remote resolution of technical issues, HDFC Bank has reduced administrative costs and system downtime, leaving more time for IT staff to focus on strategic, business-critical issues.

"Our infrastructure is the cornerstone of our business, so every IT resource needs to be cohesively managed in order to deliver 24 x 7 availability and support," said C.N. Ram, IT director, HDFC Bank. "Unicenter enables us to fulfill this requirement, creating an extremely stable and secure technology environment for all of our business operations."

"HDFC Bank has successfully leveraged Unicenter to increase operational efficiencies, support growth and minimize exposure to technology-related risk," said Rajiv Singh, managing director, CA India. "Their success reflects CA's strong support of financial institutions throughout Asia, as we continue to meet the needs of the growth-oriented companies throughout the region that are making increased use of technology to achieve competitive advantages and enter new information-intensive markets."

About HDFC Bank

HDFC Bank was formed in 1995 by HDFC, India's premier Housing Finance Company, and is recognized as India's leading private sector bank. The award-winning bank reported a 42.9 percent rise in net profits in the quarter ending December, 2001. The Bank reported a 75 percent rise in net profits, a 79 percent growth in total income, and a 38 percent rise in deposit base for the financial year ending March 31, 2001. For more information, please visit www.hdfcbank.com.

About Computer Associates

Computer Associates International Inc delivers The Software That Manages eBusiness. CA's world-class solutions address all aspects of eBusiness management through industry-leading brands: Unicenter for infrastructure management, BrightStor for storage management, eTrust for security management, CleverPath for portal and business intelligence, AllFusion for application life cycle management, Advantage for data management and application development, and Jasmine for object-oriented database technology. Founded in 1976, CA serves organizations in more than 100 countries, including 99 percent of the Fortune 500 companies. For more information, visit www.ca.com.