-- IN THIS ISSUE --

CRM TAKES PRIORITY

COMPUTER CHIP IMPLANTED IN HUMANS?

SPSS ACQUIRES LEXIQUEST

Features

Analysis & Commentary

WHEN WILL AI GET DOWN TO BUSINESS?
Other than its use in manufacturing robots, we have not heard a lot about the promise of artificial intelligence (AI) recently. Nor have we heard much about its practical application in business. Was AI just hype or entertaining science fiction?

CRM TAKES PRIORITY AMONG IT INVESTMENTS
More U.S. businesses will spend $500,000 or more on CRM technology over the next two years than they will on other large-scale infrastructure projects, but a report by Jupiter Media Metrix questions whether all this spending will really improve customer service.

EDS GOVERNMENT IT CHIEF CALLS FOR 'REAL-TIME' INFO SHARING
EDS' top government IT executive called for integration of commercial and government databases to create 'real-time' knowledge about adversaries and potential national security threats.

Leading Edge R&D

2 COMPANIES FORM DATABASE TO PINPOINT HUMAN GENES
A new genomics database is being unveiled this week that its developers say will definitively pinpoint human genes and help clear up the mystery of how many genes there are. The database, known as the Protein Atlas of the Human Genome, starts with human proteins, then works backward to determine the genes that encode them.

COMPUTER CHIP IMPLANTED IN HUMANS?
A Florida technology company is preparing to seek government approval for a computer ID chip that would be implanted inside the body and could be used to store everything from secret codes to sensitive medical information.

INTEL HIGHLIGHTS InfiniBand SOLUTIONS READINESS
Intel Corporation is highlighting industry progress on delivering enterprise-ready, InfiniBand architecture-enabled solutions to data centers. At IDF, multiple demonstrations of data center solutions are showcasing InfiniBand architecture's inherent scalability, manageability, and performance capabilities for data center and high performance computing (HPC) solutions.

Business & Money Trail

INTEL ENCOURAGES IT INVENTORS
Even though 2001 was the worst-ever year for the semiconductor industry, Intel Corp's Chief Executive Officer exhorted geeks gathered at the No. 1 chipmaker's technology conference here to keep investing and churning out new products and applications.

NEW DIGITAL NEWS FACILITY SUPPORTED BY DataDirect
DataDirect Networks, a leading provider of the world's highest performance storage networking appliances, announced that the company's Silicon Storage Appliance is playing a central role in the new 24-hour digital newsroom for Time Warner's NY1 News all-news channel.

LYCOS LAUNCHES PAID SEARCH AND INCLUSION SERVICES
Web portal company Terra Lycos SA introduced subscription services that include a hosted Lycos-powered search engine and inclusion in the Lycos search-engine database. The paid-for listings in the database will go incognito.

MICROSOFT'S .NET TO MANAGE CUSTOMER RELATIONSHIPS
Microsoft Corp will deliver its first .NET service for businesses, a customer relationship management (CRM) product, in the fourth quarter. Microsoft Customer Relationship Management, aimed at small and midsize companies, will be packaged as either stand-alone software or a hosted service.

INTEL CHIPS FOR SERVERS USING PENTIUM 4 TECHNOLOGY
Intel first began selling its Pentium 4 chips in personal computers about 15 months ago and is gradually working the new chip design into systems for servers. Intel has historically introduced new chip technologies into its products for servers first.

SpinRecords.com's IRVING ROCKING THE PATENT WORLD
Agilon Products Group Inc ("Agilon"), a global Intellectual Property (IP) consulting, holding, and development company, is pleased to announce that co-founder Wayne Irving II has been appointed chief executive officer and chairman of the board.

SPSS ACQUIRES LexiQuest, EXPANDS DM CAPABILITIES
The acquisition combines LexiQuest's proven expertise in linguistics-based text mining and SPSS data mining capabilities, strengthening the company's position in predictive analytics by tapping into the vast volumes of information locked in text documents.

Top Of The News

Short Takes

On The Market
Informatica Methodology Available at Customer Portal
Quadstone Offers 'Analytics On Call'
Financial Watch
Anker BV Signs OEM Agreement with ProClarity
Cox Interactive Media Deploys SageMetrics BI Solution
CPM Marketing Group Signs Agreement with Greystone.Net

Quote Of The Week

"The Internet is the basis for communications, for information access, for commerce, for entertainment, going forward. It's just started its build-out around the world and that's why I'm excited." -- Craig Barrett, CEO Intel Corp