On The Market:Coglin Mill and GSS Announce Availability of GSS VigilanceCoglin Mill's industrial-strength RODIN Data Asset Management system is at the heart of the GSS Vigilance Business Intelligence application Coglin Mill, developer of the RODIN Data Asset Management system, and its business partner GSS Marketing, developer of business intelligence solutions, are proud to announce the immediate availability of the GSS Vigilance financial reporting and analysis application for JD Edwards. Designed to empower business users and financial professionals in organizations that use the JD Edwards General Ledger, Vigilance provides viewsof the financial data that are not available today. "We developed Vigilance to give business users and financial professionals the tools they need to do what they are trained for: analyze performance, measure compliance to strategy, and improve the overall performance of the business," said Pat Gleeson, Director of GSS Marketing. "Vigilance lets your financial professionals concentrate on analysis while 1) streamlining monthly, quarterly and annual closings; 2) improving the quality and availability of the information used for financial analysis and reporting, and 3) enhancing the flexibility, integrity, timing and distribution of financial reports and information," Gleeson explained. RODIN at the heart of VigilanceAt the heart of Vigilance is Coglin Mill's "industrial strength" RODIN Data Asset Management system, which is used to:
"Since RODIN is architected for business intelligence, Vigilance is easy to implement and provides benefits almost immediately, with a rapid return on investment," noted Pete Wangen, Director of Sales and Marketing at Coglin Mill. Availability and PricingVigilance Financial Reporting and Analysis for JD Edwards is now available. Organizations may rent-to-own, thereby paying for the application from the savings it generates, or purchase a license. Pricing is based on processor size and starts at $75,000. About GSS MarketingGSS Marketing develops and sells software for the iSeries platform, and resells other companies software. GSS clients are predominately well-known medium and large American and Canadian companies in all industries. GSS is an IBM Premier Partner. For more information, contact GSS Marketing at 416-492-0298 or visit www.gssmarketing.com. About RODIN and Coglin MillCoglin Mill is the developer of RODIN Data Asset Management, the complete solution for developing, deploying and managing data warehouses on the IBM iSeries platform. (RODIN is pronounced Ro-dan and named after the famous French sculptor of the "Thinker" statue.) RODIN is the industry-leading ETL solution for building data warehouses, operational data stores and data marts for Business Intelligence (BI) and Customer Relationship Management (CRM) applications. Privately held, Coglin Mill is owned and managed by the original founder and his highly experienced executive management team, all of whom have a minimum of 20 years experience in the IT industry with as much as 15 years in the DW/BI/ CRM arena. Corporate offices are in Adelaide, Australia and Rochester, Minnesota. Coglin Mill became an IBM Business Partner in January 1986 and has achieved "All Star" status every year since 1995. Today, Coglin Mill is a Premier IBM Business Partner and an Advanced Member of IBM's PartnerWorld for Developers program. For more information, call 507-282-4151 or visit www.coglinmill.com. Informatica And eConvergent to Introduce Joint OfferingInformatica's PowerCenterRT real-time data integration platform will function as the underlying infrastructure to power eConvergent's flagship eMerge application, enterprise software that enables companies to create a Customer Master Index, helping them to analyze customer behavior and dramatically increase the effectiveness of customer interactions. This powerful combination will help companies for the first time to get a 360 -degree view of their most important corporate asset -- their customers. "Customer Data Integration is a strategic initiative for enterprise-class companies, one that we believe has the power to revolutionize the way companies do business," said Diaz Nesamoney, president and COO of Informatica. "By integrating PowerCenterRT and eMerge, Informatica and eConvergent are bringing to market a solution that takes CRM one step further toward delivering true customer intelligence." "The key to any CRM architecture is customer data. Starting with customer data and the issues surrounding it is the basis of all CRM architecture discussions," said Scott Nelson, vice president and research director at Gartner Group. "Enterprises should view customer data as the cornerstone of their CRM strategies and ensure architectural designs that move the right data to the right customer contact point at the right time." PowerCenterRT is the first enterprise data integration software platform that enables companies to combine real-time data generated by online systems and EAI applications with historical "time-slice" information stored in enterprise data warehouses. eConvergent's eMerge application continuously correlates, indexes and assembles this data for delivery to applicable views, reports, analytics and CRM applications throughout the enterprise. This integrated solution will help create the ability to link real-time and historical customer data from throughout the enterprise into a powerful customer master index which can provide unique capabilities to perform correlated customer analyses, sophisticated householding and customer-centric views and reports. While eMerge enables access to data residing throughout the enterprise, security features permit applicable data to be delivered only to authorized users. The customer-centric views, reports and analyses empower any user throughout the enterprise with actionable views customized for that particular user's needs.
"The release of the Informatica PowerCenterRT real-time data integration
platform represents a major breakthrough for the CRM industry," stated Clyde
Foster, CEO of eConvergent. "For the last few years, we've seen companies
frustrated that their CRM investments were not yielding the ROI they sought.
Central to the problem was the inability of their CRM applications and legacy
systems to work together to provide customer-facing employees with a complete
picture of the information about the relationship with a customer in order to
make intelligent customer interaction decisions." Continued Foster,
"PowerCenterRT and eMerge for the first time bring together the technologies
to collect data from disparate applications, data stores and communications
channels, andassemble it into a single customer master and unified view -- in
real time. Building a Customer MastereMerge leverages PowerCenterRT to capture customer interactions across all CRM and legacy applications, correlating that information into a clear picture of activity, and presenting it in a single view for the company representative -- all in real time. Using company-defined business rules, eMerge Server correlates events between CRM applications, such as new and updated customer records, contact data, case files, and action items, then aligns records in real-time to support the complete customer view. This correlated information is kept in a customer master database that stores customer, agent, household and case history metadata, indexing all customer interactions and historical customer information. This correlated customer data is then delivered to Informatica analytics applications, CRM applications or assembled in user-defined views and reports. eMerge Viewer filters the data and presents it, either through an existing packaged or custom CRM application, Windows desktops, or any Internet browser. Powered by Informatica, eMerge enables enterprises to get a clear picture of each customer's value and history, all without replacing any existing systems. About InformaticaInformatica is the leading provider of business analytics software that helps Global 2000 companies monitor and manage the performance of key business operations across the enterprise. Informatica's business analytics products span the entire "build to buy" spectrum, enabling customers to buy packaged analytic applications or build their own best-of-breed data warehousing solutions -- whichever approach best suits their requirements and resources. More than 1,500 customers worldwide are using Informatica's data integration software to build and manage data warehouses. And, more than 30 leading technology innovators, including Motorola, ConAgra, Brunswick, Brocade, Hewlett-Packard and GE, are using Informatica's packaged analytic applications to successfully monitor and optimize business performance. For more information, call 650-385-5000 or 800-970-1179 or visit the Web site at www.informatica.com. About eConvergenteConvergent is the first company to deliver the next generation Customer Relationship Management (CRM) Infrastructure software that allows businesses to connect multiple sources of customer data in real-time -- improving revenue, profitability and customer satisfaction. eMerge, the company's flagship product for managing customer interactions, provides companies with the solution they need to connect customer data across multiple applications and optimize customer relationships across the enterprise. eConvergent is one of Information Week's Top 100 Innovative Companies. The company can be reached at 925-790-2500 or 888-CRM-FAST or on the Web at www.econvergent.com. Harte Hanks Trillium Software Division Delivers Version 6This new release redefines the role of data quality in organizations by allowing business usersto analyze the progress of their data quality improvements, capture vital return on investment (ROI) information from these efforts, and process business and international data more quickly and more easily. "Both business users and IT professionals have been asking vendors for two very distinct functions that will aid them in their data quality efforts: to elevate data quality software beyond postal verification and name and address cleansing; and to provide business users with a means of understandingthe return on investment (ROI) associated with data quality," said Len Dubois,Trillium Software's vice president of marketing at Harte-Hanks. "The Trillium Software System Version 6 spans the needs of both IT professionals and business users, extending the reach of Trillium Software's capabilities to departments beyond IT and marketing. We've listened to our customers who askedus to create a version of the Trillium Software System that could be more decentralized so the benefits of data quality could be spread across the entire organization." "Our research has shown that data quality is a crucial early factor in determining successful CRM and data warehousing initiatives," said analyst Robert Lerner, Business Intelligence and Data Warehousing, Current Analysis. "To provide world-class service to their customers, companies absolutely need clean and accurate data from the get-go. With products like Trillium Software System Version 6, companies can build their business intelligence infrastructure on solid, accurate data, and they can obtain that all-important complete and view of their customers, products and services." The Trillium Software System 6 contains four new modules that constitute major enhancements to the software, including; Trillium Data Quality AnalyticsA research, reporting and ROI analysis application that provides a snap shot of data quality in motion. During each phase of the data quality process, knowledge workers can gauge the extent of their work effort and the impact of improvements on their business information. Also included is an ROI assessment application for determining profitability in specific marketing campaigns based on the condition of the company's customer information. Trillium International Data RouterA fully automated multinational information director that disseminates records from various points of origin to assigned country tables for processing. This first-of-its- kind functionality eliminates the need forhuman intervention in the international data quality process. Trillium Business Data ParserA module that provides word, pattern and phrase recognition for all types of data including product information, part numbers, telephone numbers, e-mail addresses and hundreds of other types of business information. This new module enhances the business information standardization capabilities within the Trillium Software System. Trillium Software Data Quality MethodologyTrillium Software's proven process for inspection, standardization linking and integration of data quality throughout the enterprise. Incorporating "best practices" from Trillium Software's most successful customers, this methodology provides users with a roadmap to implement data quality in data warehouse, CRM and e-business applications. "Trillium Software is an integral component of our CRM and database offerings at Harte-Hanks," said Gary Skidmore, president, CRM, Harte-Hanks. "We firmly believe no single business intelligence or CRM application can succeed without quality data. Trillium Software has long been recognized as the industry leader in this category, and with Version 6, Harte-Hanks is extending that market leadership by expanding the function and therefore the audience for theTrillium Software System." The Trillium Software System Version 6 begins shipping late in the second quarter 2002. About Trillium Software and Harte-HanksWith more than 1000 implementations worldwide, the Harte-Hanks Trillium Software Division provides businesses with a software solution that cleanses and standardizes global customer information in e-business, CRM and Internet applications. Recent sales of the Trillium Software System to a number of the world's largest and most technically advanced companies have positioned Trillium Software at the top of the data quality marketplace. The Trillium Software System is deployed globally in hundreds of mission-critical applications for customer identification. Trillium Software's technology enables global organizations to gain a unified view of customers, distributors and partners through real-time connectivity with their e-commerce pipeline. For more information regarding the Trillium Software System, call 978-436-8900 or visit the Web site at www.trilliumsoft.com. Harte-Hanks is a worldwide, direct and interactive services company that provides end-to-end customer relationship management (CRM) and related solutions to a host of consumer and business-to- business marketers. Visit the Harte-Hanks Web site at www.harte-hanks.com. or call 800-456-9748. GSS Marketing Introduces Vigilance For JDEGSS Marketing an IBM iSeries Premier Business Partner and a leading provider of business solutions for the IBM iSeries(AS/400), introduced Vigilance Sales Analysis and Reporting for JDE, the first in a suite of Web-based, easy-to-use and easily deployed, enterprise-class, Business Performance Metrics, Analysis and Reporting solutions for organizations using J.D. Edwards (JDE) WorldSoftware or OneWorld. Vigilance incorporates Information Builders' awardwinning and market-leading WebFOCUS platform and delivers unparalleled breadth and depth, fastest time to value and lowest total cost-of-ownership versus comparable solutions. Vigilance Sales Analysis and Reporting for JDE is a pre-built analytical solution incorporating Business Performance Metrics (Key Performance Indicators (KPIs)), Analysis and Reporting, designed and developed by GSS Marketing to complement and extend the value of existing investments in J.D. Edwards ERP and other operational systems. It provides JDE users easier access to, a better understanding of, and enhanced value from, the enterprise data stored in WorldSoftware and OneWorld using only Microsoft Office on the desktop. Vigilance Sales Analysis and Reporting for JDE incorporates an intuitive, dashboard-like interface that delivers enterprise-level intelligence and "at a glance" critical performance metrics to the desktops of every decision-maker, providing them with insight about their businesses, such as daily, weekly or monthly sales figures, trends and variances. It lets business managers and analysts quickly exploit business opportunities, such as an account or market change, or mitigate other threats or problems. Vigilance Sales Analysis and Reporting for JDE is a solution that "snaps in place" with a minimum of IT effort allowing business users to rapidly reap the benefits of the pre-packaged business content. Vigilance combines sales-specific business content, a portfolio of predeveloped, parameterized reports, and sophisticated analysis capabilities to empower sales and marketing professionals to accurately monitor and examine their operations. It gives organizations insight into business strengths, bottlenecks, and trouble spots across the enterprise. By providing decisionmakers a means to rapidly access operational data, perform analysis, and answer key questions, Vigilance Sales Analysis and Reporting for JDE provides the one optimal way to make better, fact-based business decisions to positively impact the bottom line. With Vigilance Sales Analysis and Reporting for JDE organizations are able to:
"Many other solutions are merely a collection of pre-canned, static reports. In contrast, Vigilance Analysis and Reporting solutions, which include a portfolio of valuable parameterized reports, are based on substantial business and technical content. Although an obvious benefit of having this domain and technical expertise right in the box is speedy implementation, the greater value is the role Vigilance solutions can play in laying a framework for coordinated and effective execution of strategy by providing organizations with the ability to deliver intelligence and insight to their information consumers throughout the enterprise - easily and at a price/performance/ value combination that is unmatched by other offerings," said John Joynt, president of GSS Marketing. Vigilance delivers the following for JDE:
Information Builders' WebFOCUS is a tightly integrated Business Intelligence platform designed to support today's most critical informational initiatives. With WebFOCUS, organizations can deliver information easily and instantly to management, employees, customers, partners, and suppliers - at the desktop or via wireless communication devices - at the point of business where it's most vital. With WebFOCUS, Information Builders helps customers better manage business cycles and deliver faster and higher return on investment. Built with Information Builders' WebFOCUS, the Vigilance suite - including Vigilance Sales Analysis and Reporting for JDE and Vigilance Financial Analysis and Reporting for JDE - is designed to address all the business intelligence needs of today's information starved customer. The applications will be demonstrated at JDE's Focus 2002 Users' Conference. AvailabilityVigilance Sales Analysis and Reporting for JDE is generally available now. The solution requires IBM's iSeries, a web server and Microsoft's IE browser. Pricing is based on iSeries processor power and number of users. About GSS MarketingGSS Marketing is an IBM iSeries Premier Business Partner and leading provider of business solutions for the IBM iSeries platform. GSS's clients are predominantly well-known medium and large U.S. and Canadian companies in several industry sectors. The company develops, markets and supports Vigilance - a suite of Analysis and Reporting applications for the J.D. Edwards user community. GSS Marketing also designs and constructs custom data warehouse solutions, and, by integrating hardware, software, and services, GSS provides solutions for non-stop computing, including sales and support of Vision Solutions software. GSS' growth is driven by sharing risk with their customers and ensuring customer satisfaction is their primary measure of success. Founded in 1992, GSS Marketing operates offices in Syracuse, New Yorkand Toronto, Ontario, Canada. For more information, visit www.gssmarketing.com. About Information Builders CanadaInformation Builders (Canada) is a wholly owned subsidiary of Information Builders located in New York, N.Y. Information Builders provides its customers with robust business intelligence solutions, specializing in real-time information delivery over the Web. Headquartered in New York, Information Builders helps companies and government organizations improve their missioncritical operations by transforming data into usable information and delivering it to employees, managers, partners, and customers through the Internet. With its award-winning WebFOCUS solution, Information Builders delivers information to more than 11,000 global customer sites, including most of the Fortune 100 and all U.S. federal government agencies. The company employs 2,000 professionals worldwide and generated revenues exceeding US$300 million in 2001. Headquartered in Toronto, Information Builders Canada is responsible for direct sales, marketing, education and primary support of all Information Builders products and services in Canada. The company has offices in Toronto, Montreal, Ottawa, Victoria, Calgary and Vancouver, and employs over 80 people. For more information, visit www.informationbuilders.com. |
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