People & Positions:

Kahn to Lead Seurat's Managed Analytics Service

Privately-held Seurat Company, a leader in marketing resource management, announced that it has hired Dr. William Kahn to run its Managed Analytics service. Part of Seurat Suite, a set of comprehensive, Internet-based marketing services, Managed Analytics helps companies quickly and effectively turn real-time customer data into strategic insights, which then drive marketing and customer relationship actions that have a direct impact on profits.

Under Dr. Kahn's leadership, the Managed Analytics service within Seurat Suite will give clients access to advanced customer data management and analytic tools, experts, and techniques, without having to build an extensive infrastructure and internal staff of their own. These activities range from data warehousing and data mining to price elasticity models, rules engines, predictive models and behavioral analyses. A sophisticated team of experts that includes economists, statisticians, behavioral scientists and market researchers will develop quantitative, fact-based insights in real-time, using integrated customer data and other research results. They will also translate these into strategies and tactical marketing actions to increase customer acquisition and retention, tied to the goals of the client company. Seurat's approach to managed analytics is to manage as much or as little customer data as clients want and will feature a unique eight-step methodology for generating insights. Moreover, Seurat stands behind this proven process by guaranteeing improvements in business results.

In talking about his new position, Kahn commented on the untapped marketing opportunities for organizations with large amounts of customer data. "Most of the world's data is just sitting there, dormant. What's lacking is the ability to analyze customer data and turn it into true insight that allows a company to maximize revenue and margins."

Kahn went on to add that the infrastructure and skill sets required for realtime analytics are very difficult to pull together, manage, and keep current. "Companies will have to outsource these activities to have ongoing access to state-of-the-art techniques and experts."

Dr. Kahn brings to Seurat a twenty-year track record for helping companies use marketing analytics to boost revenues and profits. Dr. Kahn was formerly a partner with Mitchell Madison Group (MMG), a financial services management consultancy, where he developed their analytic services capabilities. This team provided the analytic base that drove 10% of MMG revenues. Among numerous projects he led there, of note is the world's first individual residential mortgage prepayment model for Chase Mortgage, called by Goldman Sachs analysts "the best use of customer information in the industry."

Prior to MMG, Kahn was a leader of research methodologies at W. L. Gore and Associates for seven years. At Gore he led designs and redesigns of major technologies including Gore-Tex fabric, the main-bus cable for the Boeing 777, and whole-body filters used at major semiconductor manufacturing plants.

Most recently, Dr. Kahn was founder of William Kahn Consulting. Among the impressive accomplishments of his firm was helping to more than double the collections profitability of one of the top five credit card companies in the U.S. In addition, Dr. Kahn's knowledge of database marketing, statistical modeling, and data mining makes him a sought-after speaker. He routinely lectures at the Data Warehousing Institute and has been a keynote speaker at Columbia University and the SAS Data Mining Conference.

"Companies are going to increasingly outsource the management and analysis of customer data, because the infrastructure and tools necessary for effective, real-time analytics are incredibly specialized," said John Oltman, CEO of Seurat. "Seurat hired William Kahn precisely because he is at the leading edge of database marketing, statistical modeling, data mining and business process reengineering. At the helm of our Managed Analytics service, William will build a team of world-class experts to help our clients realize the full market value embedded in their customer relationships."

Seurat expects long-term managed analytics contracts to account for at least 30 percent of its revenue by 2004. Already, the company provides Seurat Suite services to many Fortune 500 clients. Large organizations such as these have the most to gain from managed analytics because of their huge customer bases. According to Kahn, this puts Seurat in a position to pioneer best practices and establish long-term market leadership for managed analytics.

Kahn's responsibility for building and managing the Managed Analytics service will include strategy development, operations, product and service development, sales, and client service delivery. He will expand the company's historical strengths in market research, customer satisfaction tracking and analysis, usability research, information architecture and business performance monitoring and measurement.

Kahn has both a bachelor's degree in physics and a master's degree in statistics from University of California, Berkeley. He earned his Ph.D. in statistics from Yale. He will be based in Seurat's headquarters location in Boulder, Colorado.

About Seurat Company

Seurat Company specializes in Marketing Resource Management, which addresses a common, critical challenge facing many enterprises: How to quickly and effectively establish automated, integrated marketing and customer service capabilities that will maximize the lifetime value of new and existing customers. Through a unique, Internet-based business transformation outsourcing (BTO) model, Seurat offers benefits-based pricing tied directly to clients' top and bottom line business results. Its flagship service offering called Seurat Suite guarantees business results in the form of margin improvements, increased customer wallet share and yield, market penetration and cost management. Seurat currently serves more than 200 companies operating around the world, including Procter & Gamble, Avis, Bank One, Home Shopping Network, RE/MAX International, ConAgra Foods, Black & Decker, and CITGO. Seurat Suite services include Managed Analytics, Customer Profile Management, Campaign Testing and Management, eChannel Management, Dialogue Management, Dynamic Content Management, Contact Center Optimization, Creative Asset Management, and Marketing Measurement. Services may be purchased individually, in combination, or on a BTO basis. Seurat provides all of the technology, best practices, experts and infrastructure needed to conduct sophisticated and measurable marketing programs and customer interactions with reduced risk and limited fixed investments.

For more info visit www.seurat.com.

NCR Announces Two Additions to Board of Directors

"We are delighted to have both Pete and Mark join our board of directors. Each brings a strong track record of success that will be of great value to NCR," said Lars Nyberg, chairman and CEO of NCR. "Pete is a seasoned technology executive who understands the services business and the development and implementation of complete solutions. Mark's manufacturing experience across several industrial segments will bring a different perspective to our business as we further leverage the opportunity for our Teradata data warehousing solution within the manufacturing sector."

As president and COO of Computer Sciences Corporation (CSC), Boykin, 62, is responsible for the company's line organizations in Europe, Asia, Australia and the Americas. CSC is one of the world's leading information technology services and consulting firms providing outsourcing, management consulting and systems integration.

Prior to joining CSC in 1966, Boykin was an aerospace engineer with the National Aeronautics and Space Administration. He holds a bachelor of science degree in mathematics from the University of Houston.

Frissora, 46, was elected chairman and CEO of Tenneco Automotive, a global designer and manufacturer of automotive ride control and emission control systems and products, in March 2000 after serving as president and CEO. Prior to joining Tenneco Automotive in 1996, he held executive positions at Aeroquip-Vickers Corporation, Philips Lighting Company and General Electric Company.

Frissora holds a bachelor of arts degree from Ohio State University and has completed advanced studies at the University of Pennsylvania Wharton School and the Thunderbird International School of Management.

About NCR

NCR is a leading global technology company helping businesses build stronger relationships with their customers. NCR's ATMs, retail systems, Teradata(R) data warehouses and IT services provide Relationship Technology(TM) solutions that maximize the value of customer interactions. Based in Dayton, Ohio, NCR www.ncr.com. employs 30,300 people worldwide.

OneSource Names Yvonne Cekel vice president of Marketing

In her new position, Cekel will develop and manage worldwide marketing, direct corporate branding, and expand business partner programs. Through these initiatives, OneSource will strengthen its leadership in the sales and business intelligence marketplace, increase its presence within Global 5000 corporations, and reinforce its technology leadership in integrated content delivery through OneSource Business Browser or custom embedded solutions.

"In order to continue our track record of growth and profitability, we are executing on our strategic plan with a focus on our global marketing and integrated content solutions," said Phil Garlick, OneSource senior vice president of global sales and marketing. "With a comprehensive, worldwide program, we believe customers and partners alike will gain a better understanding of how OneSource can help them achieve operating advantages."

Cekel joins OneSource during the most prosperous time in its history, with the company recording seven consecutive quarters of profitability and several consecutive years of growth. The Boston Globe recently named OneSource the highest ranked technology company in Massachusetts, and ranked OneSource seventh out of 100 top performing companies that comprise the 2002 Globe 100.

Cekel brings more than 15 years of business success with leading New England technology companies to OneSource. Previously, she worked for Transparent Language, a leading learning and translation software company, where she was executive vice president of worldwide sales and marketing, growing the company from start-up to $20 million in revenue. She also has held leadership positions at Sensable Technologies, Channel Computing, and Cadre Technologies in various strategy, marketing, and business development roles.

Cekel earned an MBA from Harvard Business School and her BS/BA from Babson College. She is a former member of the board of directors at Transparent Language and was a corporation member for Babson College.

"Yvonne has proven abilities building successful strategic initiatives," said Garlick. "Her track record in executing sales and marketing programs that deliver improved operating results is outstanding. Yvonne is a welcome addition and a great complement to the OneSource team."

"OneSource is a world-class organization, with the technology, resources, and people to succeed in an increasingly competitive sales and business intelligence marketplace," said Cekel. "I look forward to generating greater company success and raising visibility with customers, partners, and shareholders."

About OneSource Information Services

OneSource Information Services, provides Web-based business and financial information to professionals who need quick access to reliable corporate, industry, and market intelligence. The OneSource Business Browser product line provides sales, marketing, finance and management professionals and consultants with information such as news, trade press, executive listings and biographies, analyst reports, company financial results, stock quotes, and industry statistics on over one million public and private companies.

Through its proprietary KeyID taxonomy, OneSource integrates over 2,500 information sources that are made available from more than 25 information providers and the OneSource CorpTech(R) high-technology database. The AppLink(SM) Application Programming Interface (API) toolkit enables licensed Business Browser product users to link to and access Business Browser content via corporate intranets, portals, and customer relationship platforms. OneSource has formed a number of alliances to enhance the integration and marketing of Business Browser content in third-party software platforms.

OneSource is headquartered in Concord, MA, with offices located in North America, Europe, and Asia-Pacific.

Product information is available at http://www.onesource.com.

Sand Boosts Expansion with Ex-KPMG Appointee

Based in the UK, Carl will be responsible for increasing its portfolio of enterprise-level solutions, drive business development and oversee Sand's branding and market positioning strategy.

Ward moves to Sand from KPMG, where, as Director of the Data Warehousing Practice, he focused on large scale enterprise CRM solutions. Ward has also held senior IT roles at Platinum Technology and Coopers & Lybrand.

Said Duncan Painter, president EMEA of Sand Technology, "Carl Ward has an impressive 11-year track record in the data warehousing sector. His Big Five experience, from business development and client relationships, to project delivery, combined with Sand's work with top tier international organizations, will enhance our position as a leading player in this marketplace."

Said Carl Ward, vice president of Commercial Operations, "Having worked with Sand whilst at KPMG, I had first hand experience of the company's ambition and growth. I have always regarded it as unique amongst its peers for its development and quality of delivering solutions across a range of market segments and look forward to working with the commercial team to deliver these solutions into new markets."

About Sand Technology

Sand Technology helps leading organizations across North America and Europe cope with data overload, by giving them rapid access to the information they need to make the right business decisions. Sand focuses on delivering business-driven solutions which are built upon its unique and innovative Nucleus data management system with "next generation" analytical functionality. Sand's powerful and highly scalable Information Integration solutions leverage the existing IT investment, require no additional human resources, and deliver business value quickly -- resulting in a rapid return on investment (ROI). Sand's solutions include CRM and CRM analytics, prospect databases, web analytics, healthcare analytics, supply chain management, inventory & production optimization, financial analysis, and strategic planning. Sand Technology has offices in the United States, Canada, the United Kingdom and Central Europe.

For more information, see Sand's Web site at http://www.sand.com.

Zambeel Appoints Inktomi Chairman to its Board of Directors

Zambeel, an enterprise-class network-attached storage vendor, announced that David C. Peterschmidt, chairman, president and CEO of Inktomi has been appointed to its board of directors.

"We are delighted to have Dave join our board of directors," said Darren Thomas, president and CEO of Zambeel. "Dave has built Inktomi from a great idea into a leading infrastructure software provider, and his knowledge and insight in delivering compelling technology products and solutions will benefit Zambeel as we bring our next-generation storage solutions to market."

"Zambeel's innovative storage architecture provides a level of flexibility that doesn't exist in traditional storage solutions," said David Peterschmidt. "I look forward to working with a talented group of colleagues on the board, and helping Zambeel establish itself as the leader in next-generation storage."

Mr. Peterschmidt has built Inktomi from a start-up to the world's leading infrastructure software provider, with customers and partners including America Online, Microsoft, Yahoo!, Sun Microsystems and British Telecommunications. Prior to Inktomi, Mr. Peterschmidt was executive vice president and chief operating officer of Sybase where he directed the company's growth from US $104 million to nearly US $1 billion in annual sales over a five-year period. In addition to Zambeel, Mr. Peterschmidt is a member of the Board of Directors of the Special Olympics of Northern California, Campus Pipeline, Portal Software and Quantum Shift. Mr. Peterschmidt holds a Bachelor of Arts degree in Political Science from the University of Missouri and a Masters degree in Business Administration from Chapman College.

Zambeel is building a highly scalable, highly manageable enterprise-class storage system that provides a flexible, managed pool of storage with intelligent policy-based management. Taking a distributed computing approach to network storage, Zambeel's storage system scales up to hundreds of terabytes while maintaining the management ease of a single NAS appliance. The system offers tremendous flexibility via a multi-domain infrastructure, so a single Zambeel system can satisfy the requirements of multiple users, business units or customers with different storage requirements. In addition, the Zambeel system can automatically expand capacity or performance independently, while maintaining automated high availability. The Zambeel solution dramatically lowers the costs associated with managing an organization's growing amount of data.

About Zambeel

Founded in September 1999, Zambeel, is building an enterprise-class networkattached storage system to address today's high-growth data environments, where up to hundreds of terabytes of data need to be stored reliably, managed efficiently, and accessed through high-speed networks. Headquartered in Fremont, CA, Zambeel was named one of Red Herring Magazine's "Ten to Watch" in 2001 and one of UPSIDE Magazine's "Hot 100" in 2002. Zambeel has raised more than $65 million in venture financing from Kleiner Perkins Caufield & Byers (KPCB), New Enterprise Associates (NEA), Integral Capital Partners, Amerindo Investment Advisors, Aurora Technology Funds, Merrill Lynch and others. Board members and advisors include Vinod Khosla of KPCB and Richard Kramlich of NEA.