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Features - Financial Plays Of The Week:VIXEL JOINS TSANet MULTIVENDOR SUPPORT ALLIANCEVixel Corporation, a leading provider of storage networking products and technologies, announced today that it has joined TSANet (Technical Support Alliance Network), the industry's largest vendor-neutral support alliance. As a member of TSANet, Vixel will work collaboratively with other alliance vendors to more efficiently resolve servicing issues and ultimately provide an enhanced level of customer service. "Storage solutions that use Vixel's switch products incorporate a variety of products from a variety of vendors. Many times, the first and most critical step in resolving a customer's service problem is to identify where in the solution -- or what component of a solution -- is actually the source of the problem," says Claude Lorenson, Director of Product Management and Marketing for Vixel Corporation. "TSANet provides its member companies with the infrastructure and tools to help solve multivendor service issues quickly, so customers ultimately have a better service experience and get problems resolved more efficiently. Vixel has always prided itself on the high level support we give our customers, and becoming a TSANet member enables us to further enhance our support, especially during that critical first phase of problem diagnosis." For the past eight years, TSANet has been helping technology companies achieve higher levels of customer satisfaction through streamlined collaborative multivendor support. As the largest multivendor support alliance in the high technology industry, TSANet provides its members with a vital communications link to each other that ultimately benefits customers by resolving multivendor service issues more efficiently. About Vixel CorporationVixel Corporation is creating disruptive storage networking technologies that consistently deliver easily managed, easily integrated, high performance interconnectivity at highly competitive prices. Vixel's award winning InSpeed technology is a unique switching architecture designed from the ground-up as an effortlessly managed storage interconnect solution. Optimized for the needs and price requirements of storage and server suppliers, InSpeed has been designed to overcome the cost/performance barriers inhibiting broad storage networking adoption. Vixel is an industry leader in providing a new breed of embedded storage switch products that improve data access and availability to business applications -- regardless of scale. Vixel also offers a new generation of high-performance storage switches designed for businesses of all sizes that need affordable and simple Storage Area Networks (SANs). As a leading provider of SAN solutions, Vixel's comprehensive portfolio of technology offerings also includes multivendor certified solutions and Fibre Channel switches and hubs that deliver reliable, interoperable solutions to its customers and partners. Vixel products and technologies are used by major system suppliers including Avid Technology, BlueArc, Fujitsu Softek, Hewlett Packard, Lucent, Network Appliance and Sun Microsystems and are available worldwide through its network of value-added resellers, alliances and OEMs. Vixel is an ISO 9001 certified company. For more information, visit Vixel's Web site at www.vixel.com. Vixel Corporation is headquartered at 11911 North Creek Parkway South, Bothell, Washington 98011 and can be contacted by phone at 425-806-5509 or e-mail at marketing@vixel.com. Contact: Ed Luboja, Vixel Corporation, 425-806-4530, eluboja@Vixel.com. |
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