Fair, Isaac`s Fusion Technology Improves Credit Card Fraud Detection at Total System Services, Inc.
ACTION ITEMS

Card issuers can now reduce the time and costs involved in fraud detection using Fair, Isaac and Company, Inc.'s fraud models at Total System Services, Inc. (TSYS). The new fraud models blend multiple modeling technologies, such as Fair, Isaac's INFORMPLUS and neural networks, to optimize precision in detecting different types of fraud, including counterfeit, mail theft fraud, lost/stolen, and account takeover. Boosting and data mining techniques were also applied to develop models that detect the first instance of suspicious account activity so that fraud can be stopped quickly. This will provide TSYS clients with reduced false positive incidences for better customer service, improved ability to catch more fraudulent accounts for increased productivity, and a reduction in total fraud losses for greater profitability.

"By using our innovative fusion modeling approach, we are able to capitalize on the strengths of multiple modeling technologies. That combined with new data mining techniques yields unprecedented predictive power," commented Al Sowden, senior vice president, Fair, Isaac. "Early results suggest that TSYS clients can expect to benefit greatly in all areas of measurement from these enhancements."

Fair, Isaac has provided TSYS with fraud detection models since 1993. The company's newest models incorporate new technologies to keep up with emerging fraud patterns. The new suite of models will be incorporated in TSYS fraud prediction solutions, such as TSYS CardGuard, its state-ofthe -art fraud detection system. The TSYS fraud solutions that contain these latest models are now available and active at more than 50 client sites.

"Fair, Isaac's modeling expertise using multiple predictive technologies and multiple data sources, coupled with TSYS' powerful fraud detection software, empowers our mutual clients with maximum fraud protection," said Skeet Rolling, vice president and director of fraud control services at TSYS.

Fair, Isaac (www.fairisaac.com) helps businesses worldwide maximize the value of data to make more profitable decisions about their customers, operations and portfolios. Known for its pioneering work in credit scoring and its use of data in transaction-level decisions, Fair, Isaac now delivers data management services, analytics, software, and consulting to the financial services, direct marketing, personal lines insurance, retail, and healthcare industries. Headquartered in San Rafael, Calif., Fair, Isaac employs 1,500 people in 17 offices worldwide. For the fiscal year ended September 30, 1998, the company reported revenues of $245.5 million. For more information, contact Fair, Isaac at 800-999-2955.

TSYS (http://www.totalsystem.com) is one of the world's leading information technology processors of credit, debit, commercial and private-label cards. An 80.8% owned subsidiary of Synovus Financial Corp. (http://www.synovus.com), TSYS serves card-issuing institutions throughout the United States, Puerto Rico, Canada and Mexico. Creating innovative processing solutions, TSYS makes it possible for more than 117 million cardholders to use their cards and enables card-issuing institutions to profitably compete and better serve their customers through our world-class people, technology and service.