Group 1 Software And Primal Systems Announce Alliance To Enhance Telecommunications Customer Support; Companies Will Offer Fully-Integrated Customer Relationship Management

Group 1 Software, a leading provider of database marketing software, has announced a partnership with Primal Systems, a leading provider of customer management and intelligence solutions to the telecommunications industry worldwide. The partnership allows for the integration of Group 1's data quality and data mining tools with Primal's Outfront Decision Support System.

"Primal's Outfront decision support system, combined with our expertise in data mining/warehousing and data integrity will result in an integrated CRM solution that will provide very significant value for the telecommunications industry," says Steve Bebee, general manager of Group 1's Database Marketing Division.

"The alliance stands to deliver tremendous services to the telecommunications industry," said Mark Nielsen, chairman of Primal Systems. "By integrating our solutions with Group 1's software, users will have access to the best-of-class data mining and modeling."

The new solution will include:

• Outfront: A suite of decision support applications that enables telecommunications carriers to gather information from across the enterprise and generate detailed business intelligence about their customers and prospects. With Outfront, businesses can reduce customer churn, decrease marketing costs, and guard against subscription fraud.
• MODEL 1: An automated data mining system consisting of four modules to help build customer relationships and identify the most promising new prospects through cross-selling, customer segmentation, valuation, and response modeling. This provides users with the ability to find the best-of-class model for their data and to make accurate and actionable market predictions.
• CODE-1 Plus: An address validation and correction system that provides users with the best in address hygiene capabilities, allowing them to clean, enhance and standardize address information according to USPS requirements.

About Group 1 Software

Group 1 Software is a leading provider of software for database marketing, electronic document systems and mailing efficiency. Group I supports UNIX, Windows NT and other operating systems and various computers including IBM mainframe and AS/400; PC, Digital HP and others. Group I has offices throughout the continental US and in Canada, the United Kingdom and Scandinavia. The Company is also represented in Latin America, Australia and Europe.

For information on Group I products, contact Group 1 at 888-413-6763, via email at info@gl.com or via fax at 301-918-0735. You can visit Group 1 on the Web at http://www.gl.com. You may also write Group I at 4200 Parliament Place, Lanham, MD 20706-1844.

About Primal Systems

Primal Systems is a leading provider of customer management and intelligence Solutions to the communications industries worldwide, including Web-enabled customer acquisition and retention, billing, switch mediation and decision support. Its Outfront Decision Support Software utilizes some of the newest Java-based technology to provide telecommunications and Internet providers with powerful business intelligence for customer retention, valuation and executive decision making. Primal entered into an agreement to be acquired by Avery Communications, Inc. earlier this year. Primal is based in Irvine, California. For more information visit http://www.primalsys.com.