IBM Captures Highest Rating In Data Warehousing And Business Intelligence Systems Vendor Satisfaction And Mindshare
Survey.com, a leading eResearch services company, announced that results of the BI/DW Research Program's Data Base Solutions III (DBS III) survey clearly establish IBM as the leading data warehousing and business intelligence systems vendor in both customer satisfaction and mindshare. In 1998 IBM was the leading BI/DW vendor, with revenues estimated at $4.25 Billion.
For overall customer satisfaction, IBM received the most "extremely satisfied" customer mentions of any system vendor in a random survey of 500 North American companies. Hewlett Packard was a close second followed by Compaq and Sun Microsystems. IBM was ranked first in overall business intelligence and data warehousing mindshare followed by Sun Microsystems, Hewlett Packard and Compaq.
Michael Burwen, Executive Vice President of the BI/DW Research Program stated that "IBM's vision and focus on the business intelligence and data warehousing market is reflected in the DBS III results, and the company is well positioned to capitalize on the growth ahead. Our data indicates that after Y2K issues are resolved, organizations will double, and in some cases even triple their current budgets for data warehousing and business intelligence projects."
The technologies of business intelligence and data warehousing are a key component of strategic initiatives that enable corporations to maintain their competitiveness and increase revenue. Business directives such as customer relationship management and customer profile analysis are dependent on a solid business intelligence and data warehousing technology infrastructure.
Data Base Solutions III is the longest-running, comprehensive survey focused on tracking the software, services and systems segments of the burgeoning business intelligence and data warehousing market. This year DBS III will be available in separate reports for North America, Europe, and Australia /ROW.
Survey.com is the leading provider of eResearch and is the first company to successfully harness the power of the Internet for conducting primary and secondary market research. The company has completed more than one million Internet-based surveys for both proprietary and syndicated market research studies on a broad range of topics including information technology, consumer electronics, entertainment, and sports. The BI/DW Research Program of Survey.com focuses on all aspects of business intelligence and data warehousing, which represented a $23 billion market in 1998.
For more information, contact Don Bulmer (dbulmer@survey.com) or visit the company's Web site at http://www.survey.com.